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Posts posted by connersarecruisin
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Yeah, I totally understand that they aren't required to do anything. I guess I am just super disappointed in my 'hometown' airline. I was curious if there are any other airlines that are not assisting.
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Hi! We were affected by the Fascination cancellation and we had two one way flights booked--one with Sun Country and another with Spirit. It sounds like most airlines are waving the change fees. Spirit has waved ours after an entire day of back and forth on facebook messenger but I cant get Sun Country to do anything for us. What has been your experience?
(I realize that Carnival will help with these fees but its really annoying me that these companies are profiting off this situation.):evilsmile:
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Definitely not a free cruise. 25% off your next one if you rebook by 11/18/17 and only on the total amount of the cruise that was cancelled. They are refunding up to $200pp on flight change fees. You just have to send them proof.
Fascination Cancellation: Airline Change Fees
in Cruise Air
Posted
Thanks! Yeah, I will send them the documentation. It's just frustrating that my favorite airline won't do anything for loyal customers.
We rebooked on the vista for the same week and it's costing us about $500. We've been given the runaround like crazy. Every time I call, I get a different answer on something. It's ridiculous. I wrote carnival an email the other day telling them what a terrible experience this has been.