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siesta nan

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Posts posted by siesta nan

  1. I have 2 questions:

     

    1) We arrive in Hong Kong on Friday night and our cruise leaves on Sunday, November 4. Any suggestions for what to do or tours to take, either inside the city or somewhat nearby, on that Saturday?

     

    2) We arrive in Bangkok on the 17th and plan on leaving the ship in the morning to head to Siem Reap on and evening flight until the 19th. Any ideas on tours that would pick us up at the ship, take us for a tour and then drop us off at the airport?

  2. I booked a cruise thru a big box agency back in July for a trip in Oct '16. I received an email last week telling me that the cruise had been cancelled and that I could re-book for another cruise within 30 days. I'd already booked a land tour preceding this trip and it has a no cancellation policy. After explaining this to the travel agency they contacted Viking and they refused to compensate us for the changes. I can understand this if there was a problem with the water levels on the river or some other last minute issue but this was their decision to re-position and they encourage people to book early. This will be our 3rd trip with Viking and our last. There's no excuse for poor customer service. If we'd changed our minds, they would have penalized us!

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