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Posts posted by currdog777
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I bought NCLH on Sept. 1 and had the on board credit to my room within a week. The process was smooth as could be. Also got in at $35/share so could make a nice profit in the next 1-2 years.
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Thanks for your great review. I was really nervous seeing so much negative, but seeing the positive in the form of great pictures has really made me excited for our cruise on the Escape. Thanks for taking time to do this.
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Here is the address to NCL and a copy of my letter I sent them. I doubt it will do any good as they have shown they care little for customer opinion, but maybe if enough people complained.
Norwegian Cruise Line
7665 Corporate Center Drive
Miami, FL 33126
To Whom It May Concern:
After several successful and enjoyable cruises with Carnival Cruise Line, my wife and I decided to try something new. After doing some research on cruise lines and ships we thought it would be fun to try a new ship, like the NCL Escape. Some of the major things that drew us to the ship were the shows, mainly, Million Dollar Quartet and the dining, in particular, the complimentary dining at Margaritaville. So us, along with a group of friends agreed to book the NCL Escape.
It goes without saying that we have been greatly disappointed with the changes and how quickly they seem to have occurred. A ship that is still in its inaugural season has made two major changes after advertising them so heavily as features on the ship. It causes us great doubt in the credibility and reliability of NCL. At this point we are questioning our decision to keep our current reservation with NCL. How can we trust that there will not be more changes that make it more expensive with dining options or changes to shows? With all of our cruises with Carnival, the only changes they made prior to our cruises were improvements to make the ship or shows more enjoyable.
Whether we go on this cruise with NCL is still being debated, but I do know that we will not be booking with NCL in the future. You have shown yourself to care little for your customers, lacking in trust and credibility, poor decision makers, and poor in communication. I sincerely hope you change your business practices to regain trust among your customer base.
Sincerely,
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Thanks for the info.
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I was wondering how I go about using a SDP meal or part of my dining credit? I have $50 dining credit that I want to use at places like Tapas or Food Republic and a 4 meal package that I want to use at places like Cagney's and Moderno. Do I just specify what I want to use with my wait staff? I would hate to waste one of my 4 SDP's on Food Republic's smaller meals.
Thanks
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Thanks for taking time to post all the pictures and give a great review. To be honest I was getting a little nervous with so many other negative reviews that it was refreshing to see a positive review. Thanks
NCL shareholder benefits...
in Oceania Cruises
Posted
Yes they will. We got our $100 OBC, free gratuities and speciality dining.