I need assistance. My husband and I, along with another couple, are booked on a 35-night Holland America cruise departing on February 17, 2024. We reserved specific cabins on the 11th deck and received 'Have It All' perks, crew appreciation, and onboard credit (OBC). Our final receipt from our travel agent (TA) shows that we all have all of these items. However, now on Holland America web site we no longer have crew appreciation or VB cabins, and most of our OBC is missing and we are in a VH guaranteed category cabin.
Does anybody have a phone number to Holland America corporate headquarters so we could try to get a resolution to our problem ?
Thank you in advance.