clcallej
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Posts posted by clcallej
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The issues with the a/c, flooding of bathroom and the toilet not flushing were all in our suite.
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Just came off the Edge...tons of problems with air conditioning, toilets not flushing and bathroom flooded. Spent a large time at the guest relations office. Packages purchased were not on the account and Guest Relations personnel not very helpful or receptive to our problems. Extremely unusual for Celebrity, they are my favorite and will continue to be my favorite but not the Edge. Luminae at extreme side of ship, cannot make reservations and cannot order from the menus of other restaurants. Could not make reservations for other restaurants, last night ate at the French and the food was wonderful. Not a very good experience and although the ship looks beautiful it is not very practical. Large number of passengers complaining, never experienced this before. Sad
Still love Celebrity! We also have a great time.
Back from The Edge
in Celebrity Cruises
Posted
It was clear from the Butler and the staff at Luminae that they could not order from the menus of the other restaurants because of the distance of the kitchens. They could not make reservations for any of the other restaurants, they would call and let them know we were coming but we would be seated if there were tables available. Perhaps they will work these issues through as we were on the December 1, 2018 preview. Celebrity is still the best in my book and Edge was not typical of what I have always experienced with Celebrity. I will continue to be a loyal Celebrity cruiser.