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DAKing240

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Posts posted by DAKing240

  1. 15 minutes ago, cruiseny4life said:

    It better be really damn good! It's $15 - $19 for a 12 incher...I can get a 16 inch here in Upstate NY that's better than any NYC pizza (yea, I said it y'all) for $20 with five toppings! Pretty sure I won't be trying the pizza in a few days.

     

    image.thumb.png.38a7f8bebdd3931e70cb174bb05364ef.png

    Source: https://static1.squarespace.com/static/617ac6f28abd337ac8fc5f75/t/6284509bf62e994479fc618f/1652838556065/La-Cucina_Menu.pdf

    I'd still want to try it, prices aren't outrageous compared to pizza near me, plus everyone raves about how delicious these are.

  2. 20 hours ago, C-Dragons said:


    I'm more interested in why he said the following:

     

     

     

    The closest analogy I can think of is this. You're on a cruise for the first time, and you visit one of the beautiful islands in the Caribbean. When you get off the ship, you are dropped off at a village that sells all types of goods - Hermes, Louis Vuitton, Gucci. How many of these items do you think are real and authentic?

     

    NFT's are very similar. A lot of NFT's aren't real, or verified, or offer any real utility. (In the case of the Celebrity NFT, the utility is the free trip, not the artwork).

     

    People can lose money because they believe they are getting a deal, or they just flat out click a fake phishing link via email or Facebook chat, and they lose the NFTs immediately (like money being drained from your bank account immediately). The worst part is that there is no customer service when you purchase, sell or lose a NFT.

  3. 11 minutes ago, Luvcrusn said:

    What is you version of what exactly would a winning bidder be buying (not including an overpriced cruise)? Anything tangible at all? Any tangible proof of ownership?  How would one view their purchase? Would it only be accessible by a web link?

     

    I don't see the winning bidders receiving anything tangible asides from the cruise, the trip, and the experience. Once the event is over, you'll have an animated picture that isn't worth more than a few dollars.

     

    You would view the purchase on your MetaMask / OpenSea wallet. It would be similar if you purchased concert tickets from Ticketmaster, and you would check your account for the tickets in your digital wallet.

     

    Only the owners of this NFT will be able to click the "Unlocked Content" part, which probably has the instructions for redeeming the trip.

  4. There is absolutely no reason that most Celebrity passengers should purchase a NFT, ever.

     

    For reference, I'm a 30 something year old who not only collects and develops NFTs, but I also did social media for Celebrity Cruises, as well as responded on behalf of the cruiseline on these forums years ago as 'Celebrity Cruises'. You'll know it was me if the post started with a variant of "Hi all"

     

    I was in shock when I saw Celebrity sharing instructions for creating a NFT wallet and driving customers to OpenSea. I just fear that too many people will lose money or get frustrated trying to learn Web3 in this manner.

     

    I wish the best of luck to anyone attempting to buy this or learn more about it. Happy to answer some additional questions if possible.

     

     

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  5. On 2/5/2020 at 12:17 PM, Fouremco said:

    While I agree that the CEO would not normally read an email complaint, I can tell you from personal experience that such an email can nevertheless have positive results. In 2013, DW and I had the classic beverage package as a perk, but for reasons that are still unclear to me, the ship wouldn't honour the perk. The front desk staff were most understanding and communicated with Miami, but all to no avail.

     

    Upon our return, I wrote to then president and CEO Michael Bayley. As fully anticipated, I received a response from an assistant, not CEO Bayley himself, and after a further exchange of emails, we were given two beverage packages for any future cruise, plus $200 OBC for our trouble.

     

    In my experience, a well crafted letter or email can be every bit as effective as a phone call.

    Michael Bayley was an incredible CEO and boss. He empowered our social media team to reach out to guests, collect information, and to ensure that our guests were happy. He allowed us to create a dedicated email address to collect messages from Cruise Critic (we had no other way to receive messages), and some of you may remember the email address concerns [at] celebrity.com.

     

    Sadly, things went downhill when LLP took over. She hired an inexperienced CTO, and the first thing he did was dismantle our social media team. 

     

    Not sure what things are like nowadays as I haven't been with the company in years, but it will never hurt to send an email that highlights the issues, and to see if a remedy is necessary. Between lobster gate, the changes to the Aqua package, I remember many issues, and trying to solve as many as possible. I wish you luck!

     

    LLP will most likely never read your email. The first thing she did was to remove any form of contact. Michael actually had a dedicated email that was screened by his staff, but I'm sure he read some of them if necessary.

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  6. For those of us who are having issues with the website and can bring up to whatever standard sought not only for them but for others who have 'issues' with the website, here is your opportunity to do something more.

     

    Maybe get your high schooler involved? Just a thought.

     

    bon voyage

     

    Sorry, this won't work. I tried for years.

  7. Katie -- I'm rather surprised. Not at the gross incompetence of the X website (that's legendary). But, when we've had problems, the Captain's Club rep can usually fix them -- on the first try. Here's hoping that the next CC rep you talk to has a better command of the website!

     

    And, with all of the questions about Virgin Voyages' ship design, etc, I'm reasonably confident that they will put together a decent, workable website. I'm sure that Branson and McAlpin know that the young, hip, well-heeled 'sailors' that they are trying to attract will NOT stand for the kind of problems endlessly endured by X passengers!

     

    I would have thought that after leaving the company 3 years ago, that the website would have been fixed. A little shocked that everyone still continues to have issues these days.

  8. Do you recall the changes to the drink packages (content and upgrade price) a couple of years ago....this site was quite vocal..."celebrity cruises" participated in the discussion and the policy changed back.

     

    There was also a long thread about the compensation when the Century cruise ended abruptly in VilleFranche that ultimately resulted in celebrity changing their compensation for guests.

     

    This site does make a difference, or at least it did in the past. The demise of the old "celebrity cruises" who participated and tried to help here and also summarized CC comments and concerns for top management may have changed that. Today's "celebrity cruises" only quotes from their web pages and does not participate in any conversations....no clue if celebrity management even knows what is being discussed on CC....or care.

     

    The feedback of Cruise Critic, along with comments across all social media, was always insightful and helpful. While I may not be at Celebrity any longer, I long for the day to rejoin the community in an official capacity.

  9. Must say we feel guilty for whining in the past (hindsight is 20/20). You were masterful in trying to provide assistance regardless of how few facts you had to work with. There have been a few threads this week that you would have doused quickly that just continued to flame up. We really appreciated your genuine effort to help, regardless of the potential outcry (i.e., drink package price and inclusion changes). Patient and professional, and if there was a "call" on the boards for help, you were there. We miss you!

     

    Additionally, we hope that life is treating you well with whatever new endeavors you are engaged in. Thanks again.

     

    Thank you for the kind words. I really enjoy this community, and hope everyone continues to enjoy cruising and helping others as much as possible.

     

    I've been applying for some new positions at some other cruise lines, and hope to one day return here to represent the community. :D

     

    Oh, and Host Andy deserves a lot of credit. He is always looking out for the community!

  10. Yes, I miss the old "Celebrity Cruises" poster. He would read something I would post here on CC and then contact me via direct messaging on Twitter. Kind of freaked me out at first - you know that "Big Brother watching" type thing. But he genuinely wanted to help and try to resolve issues.

     

    It's almost year now he's been gone.

     

    It will be a full year as of 9/11, and I miss helping others as well. Hope all is well!

  11. How difficult would it be for the Celebrity representative(s) to come on and update us where they are in the "fix the IT" process?

     

    Sadly, they don't exist anymore. They felt like real responses that actually helped people didn't fit the "Modern Luxury" theme. If you get a response, it will be an approved canned response.

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