For a cruise that does not call at any US ports, or that doesn't involve unfair practices against US flag cruise ship operations in the area of the world involved, I don't believe the FMC has any jurisdiction to involve itself with this issue.
I wrote to FMC Office of Consumer Affairs and Disputes Resolution Services (CADRS) to file a complaint on NCL behavior. They advised they exercise regulatory authority over passenger vessels only to the extent that it requires them to obtain a certificate of financial responsibility of carrier to compensate passenger for liability they incur for death or injury to passengers on voyages to or from U.S.'ports and to reimburse passengers for nonperformance of purchased cruises in the United States. For safety related issues the recommend contacting the Coast Guard Marine Safety Office.
Star azipod propulsion problem
in Norwegian Cruise Line
Posted
I wrote to FMC Office of Consumer Affairs and Disputes Resolution Services (CADRS) to file a complaint on NCL behavior. They advised they exercise regulatory authority over passenger vessels only to the extent that it requires them to obtain a certificate of financial responsibility of carrier to compensate passenger for liability they incur for death or injury to passengers on voyages to or from U.S.'ports and to reimburse passengers for nonperformance of purchased cruises in the United States. For safety related issues the recommend contacting the Coast Guard Marine Safety Office.