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nextariel

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Posts posted by nextariel

    What ship are you jumping to?

    in Celebrity Cruises

    Posted

    Many have expressed disappoint to the changes occurring on Celebrity ships. We are looking for a replacement and looking for recommendations from those who have already jumped ship. We have booked with Holland America, but first one isn't until December. Any other suggestions would be appreciated. 

     

    We have sailed mostly in Aqua, but on Edge class ships moved to Retreat because not a fan of the Infinite balcony or the noise in Blu. We actually prefer the Solstice class ship size, but also loved the Summit. Most of the S-class ships are in need of refreshment and not interested in sailing a worn out ship. We like the food, tremendous service and friendliness of staff on Celebrity. We don't want to pay an upcharge on a glass of Decoy when we purchased the Premium Beverage Package. We want the gratuities to be included when you book a package for upgraded perks. 

     

    • Like 3

    Celebrity vs Holland American

    in Holland America Line

    Posted

    20 minutes ago, mkl55 said:

    This is interesting as it reflects a change in direction for Celebrity toward a more family friendly approach.  We booked on a 2025 Cruise specifically for Mardi Gras.  We got this notice of a major change in itinerary based on this change in approach.  Also noteworthy, we received the change notice with a date for cancellation but no firm info as to pricing adjustments or info on when this info would be available, which makes decision making quite challenging.  This is our first experience with Celebrity and based on both this change in approach and the less than stellar handling of this matter, it will be our last.  This is not really relevant to OP's general question, but it provides a data point for reflection.

     

    Dear Guest,

    At Celebrity Cruises, we are passionate about providing award-winning vacation experiences.  As we position our brand for continued success, we constantly seek opportunities to elevate our already incredible offerings.  With this goal in mind, Celebrity Cruises will be redeploying Celebrity Constellation in January 2025, with shorter itineraries to better serve family travelers out of Tampa, Florida. As a result, your Celebrity Constellation Mardi Gras sailing, embarking on March 1, 2025 will be necessarily adjusted, as reflected below.

    RTFImage_64db99def69c890388005860.PNG

    No action will be required on your part to sail on this modified itinerary. Your cruise will automatically be adjusted, with your embarkation date and stateroom assignment remaining the same. Your cruise fare will be pro-rated to the shortened voyage length. Additionally, in appreciation for your flexibility and for continuing to remain on this sailing, you will receive an onboard credit of $200 per stateroom, $400 for Retreat accommodations. An updated invoice will be sent once this process is complete.

    Any onboard amenities booked with your current promotion or purchased pre-cruise via the Celebrity Cruise Planner (such as internet or beverage packages) will be adjusted and pro-rated automatically. If you have pre-booked any shore excursions, specialty dining or other onboard items scheduled on days that have been removed from the itinerary, you will be refunded in full to your original method of payment.

    Guests with independent hotel or shore excursion arrangements in Tampa will need to contact providers directly to make required travel modifications. Guests with hotel reservations booked through Flights by Celebrity will automatically be re-accommodated (you will not need to call in to initiate the process).

    If you do not wish to accept this sailing modification, you will have the option to cancel and rebook a new itinerary or receive a 100% refund from now through August 29, 2023. If you do choose to cancel your reservation and have pre-booked any shore excursions, beverage, internet, specialty dining, other onboard packages or hotel stays through Celebrity Cruises, you will also receive a 100% refund for these items. Please note, any reservation paid with Future Cruise Credit will not be eligible for a cash refund; however, the Future Cruise Credit will be reinstated. Please contact us or your travel agent for alternative sailing options and your reservation will be shifted at prevailing rates.

    If you have any questions, feel free to contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. We look forward to welcoming you aboard soon for an amazing Celebrity Cruises vacation.

    Sincerely,
    Celebrity Cruises
     

     

     

    WOW, I guess we now know the direction Celebrity plans to take. Looks like we will be jumping ship.

     

    • Like 2

    Celebrity vs Holland American

    in Holland America Line

    Posted

    I looked through 25 pages and did not find a topic regarding a comparison to Celebrity. We are Elite + with Celebrity and looking at an itinerary in British Isles I prefer on Holland. Any incite from those who are familiar with both lines would be appreciated. 

     

    ship size, staterooms (we are usually Aqua or Retreat), food, beverage package, laundry, evening entertainment, spa

    Testing positive before cruise

    in Viking Ocean

    Posted

    1 minute ago, CDNPolar said:

    READ THE DETAILS of your RISK FREE GUARANTEE very carefully.  There were two that I know of.   Cancel up to 24 hours before and cancel up to 14 days before.  We have had both of these RISK FREE GUARANTEEs.  If you have the 24 hour risk free guarantee, then if I am correct, you can cancel for any reason for a full credit voucher as long as you cancel a minimum of 24 hours before.  You don't need cancellation insurance with this one time guarantee.  Same with the 14 day - but the cancellation must be up to 14 days before.

     

    As soon as you cross the threshold and are within 24 hours or within 14 days, then you lose the value of the guarantee and you must then rely on cancellation insurance that you purchased separately.  AND that cancellation insurance must cover covid positive as a cancellation reason.

    Only has 14 days prior if you have Viking Air. There is nothing about COVID. The "COVID Policies and Procedures" has a secondary testing which does say you can rebook or cancel in line with there policies. However it does not mention if you need to have their insurance. 

    Hoping it is not an issue. 

    Restaurant Reservations

    in Viking Ocean

    Posted

    Wow just called and the only tables for two are at 9:00 at night, or you can book a table for 10. This is a real disappoint as we purchased a Penthouse Verandah in order to be able to schedule better dining and shore excursions. 

     

    This is our first Viking cruise as was really hoping for better shore side service. 

    Viking Dry Dock Schedule

    in Viking Ocean

    Posted

    On 2/19/2022 at 7:20 PM, Heidi13 said:

     

    The Viking website has her departing Montreal for NY on 6th Sept. She then departs NY on 18th Sept returning to Montreal, arriving 30th Sept. She departs same day for Ft Lauderdale.

     

     

    Missed that.

     

    Live from the Viking Star World Cruise 2021-22

    in Viking Ocean

    Posted

    12 hours ago, GKTV32162 said:

    We were in 4029 when we had the initial issues early on and those were specific to our room and I'm sure have since been fixed.  The issues lately have been systemic and not related to our room.

    We will be a floor and the opposite end of the ship. Hopefully they will get it fixed for you soon.

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