sonysita

Hello and Congratulations to 2018 Brides! I myself am one. Wedding date 4/1/2018 on Anthem of the Seas!!! Super excited!

Ordered Silk Flowers since ceremony will only be 15 minutes anyway.

Ordered Save the Dates

Swag bags to be filled next week (my honey took charge of that and he's proud of his goodies Lol)

hi! great to see another Anthem bride! :)If you haven't joined up yet, there's a group on facebook called Royal Caribbean Brides where we've been exchanging tips and info, suggestions and experiences onboard and during the planning.Women who have already sailed have been sharing photos and how things went. I'm getting married embarkation day on Anthem 9-29-18 and found a lady on there getting married the day after me. I did save the dates about 6 months ago and am planning silk flowers too. What kind of goodies have you put in your bags?

Hi all. I've been dealing with Isabella for my wedding (May 26 2018 aboard Rhapsody). She's been great and responds fairly quickly; usually within a day or two.

 

I hope both your experiences improve. I'm trying to stay on top of Isabella with confirmations every few weeks to make sure my requests have been fulfilled.

I had puneet, she left the company and I was dumped off on a woman named Megan who has yet to respond more than a 50 word email in two and a half weeks. I called twice today to try to get in touch with her and was denied both times. I finally asked if someone could evaluate whether Megan could handle my wedding or if I need to be reassigned. Their program manager emailed me to set up a call for tomorrow within half hour of making a complaint. hopefully she will be able to find me someone like Isabella who can answer an e-mail more than once a month!

have you been assigned? I had to call in friday of last week and ask why she wasn't answering me. I finally got an email back from megan after over a week of no response. so on july 4th she wrote back saying she was in training and, again, to set up a day/time for a phone call. I responded within seconds to set a call up for today, it's been over two days with still no response. I called at 820m PST and again just now, both times they wouldn't connect me to her, first they said she hadn't started for the day and now they said they are busy. I basically asked if they could have a supervisor evaluate if she will be able to handle my wedding or if I need to be assigned to a new coordinator. there's absolutely no reason it should take over two weeks to send one email. I am definitely frustrated. I'm over a year out, i'm not trying to set up the whole damn thing right now, all I want is to touch base with this person to be on the same page about everything and know someone is actually going to work on my wedding. I think for over $10 thousand, bringing 40 people and not even including my cruise fare, i'm at least entitled to a ten minute phone call. and they said a cruise wedding was easy!! I'd love to know if other people are having our difficulties.

So it's been a week since I first heard from the Megan woman. I responded to her that night, and also sent a follow up email yesterday morning. Still nothing. I'll be calling in tonight, because even though I'm over a year out, I should be able to get in contact with someone over there. This is what I was afraid of when I booked with wedding on board. Have you been assigned yet?

I didn't have a hard time having Puneet respond to my questions and e-mails. I still haven't heard back from the new one since her initial e-mail. Were you able to call in and be assigned a new coordinator? As it gets closer to my date, I am going to request the contact information of the on board coordinator. That's what my fiance did when he was planning our engagement (he did the whole thing through RC) and said it was a huge pain in the butt to communicate with them beforehand, but once he took it into his own hands pretty much and stalked the coordinator and messaged her on facebook, everything was great for him, she was super nice and it all went smoothly. I definitely want to be in touch with the on board person and make sure all my information has been fully transferred to whoever it is and there are no gaps in communication. We're paying a lot of money and I want everything as I expect! Unfortunately we talked to the coordinator from the engagement while we were there and she won't be back on Anthem, as she was transferring to Harmony in the next month or so.

Hi there,

also engaged on last trip to Bermuda on the Anthem (may 6th)--had royal engagement setup on the north star, and have our wedding booked embarkation day 9-29-18 on the Anthem since we live in jersey--we anticipate 35-40ish guests sailing with us. I had the same apprehension about working with the wedding department. I DO know that they switched companies back in January/February to the same company that runs all the weddings for Princess/Carnival/Norwegian. We knew for a while now that we wanted to do the cruise wedding thing, so I wanted to get the ball rolling on it ASAP. The day we disembarked in may (5/12), I got on the phone with the royal weddings dept. I got through after being on hold for about 10 minutes, was able to reserve my date, pending signing the contract and sending the deposit within I think 72 hours. I was told that the deposit was the full cost of the ceremony (3800+1800 for embarkation day). I submitted it all on friday evening. I followed up the next monday to make sure I got the date, they said they got the paperwork and would process it and that my date was held for me. They didn't process my charge until the 19th and They ended up only taking 2000 from my card and I had to tell them to process the rest like 2 weeks later after they sent me a bill. It took about a week and a half for them to assign me to a coordinator (5/23) who was Puneet Dadiala. She was nice, and in the first email she gave the package form right away. It's 15 pages, so going through that, I had a ton of questions about the options, things that were/were not allowed, ect. she answered all of my questions for me, usually with about 2 day turnaround time. That was decent. BUT, around 7pm last night, I got an e-mail from a new woman, Megan D'Onofrio, who basically said Puneet has left the company and she's my new coordinator and to set up a call with her to go over things with me, as she's reviewing my file. I responded immediately, haven't heard anything back yet. I am already feeling nervous about the coordinator switch only a month in, given all the bad reviews i've read about RC weddings--doesn't seem to be many positive ones. I'm sure I will feel better once I arrange the call with Megan. I will say, I have been working with a really great TA for my group (if you set up a group booking you get bonuses), and just emailed her about Megan. She answered back within 10 minutes and said she spoke to both Megan and Puneet during different calls to RC and that megan was very knowledgeable and she thought she was much nicer and friendlier than Punet, and that she would trust her wholeheartedly, so there's that. Also trying to keep in mind that it's a new company (Royal Ocean Events), allegedly more reliable and reputable so I'm hoping that helps. I have other info from my communications/forms if you'd like I can email them over to you. hope that helps, it's not easy getting information on the wedding stuff!!

Got engaged on Anthem 5-6-17 and already booked our wedding and ultimate love story package for embarkation day on Anthem sailing 5 nights to bermuda from Bayonne on 9-29-18. so far, they were quick to answer my call to book, I got the contract in about half hour in my email, have sent that back and received confirmation we are set for our date on Monday. They said it would take a week or so for my coordinator to be in contact, but they seem to be quick to answer the phone and even email when I had questions. We are inviting 60 people to cruise (future MIL keeps tacking them on!!), but we are also having a reception for the whole family when we get home (probably inviting about 150 people to a banquet hall because we have too damn much family), so I expect immediate family and some very close friends to sail, probably around 40-something. We are doing a cocktail reception to do our first dances, yadda yadda, champ toast and the cake right after the (1215pm ) ceremony on embarkation day, then we will have the whole gang for dinner at Chops that night. Anyone have any tips or what to look out for?! also, have any good ideas for tshirts? I'd like to include them in our OOT bags. 500 days to go!

Has anyone had improved communication/service with the new company yet that they can report? I'll be rethinking my Fall 2018 plans if thinks have gotten worse!

We are getting married next month and decided against doing it on the ship. Our first stop is in Key West, so we are doing a very low-key and non-religious ceremony on the beach at 1pm. We found a couple/wedding planners who do very low-key weddings. I think it ended up costing $1200 total for 40 chairs on the beach, a sound system for the beach, an hour of pictures (they are photographers too), and a trolley to get our 40 guests from the ship to the beach and then from the beach to downtown Key West afterwards for a bar-hopping reception :)

 

Since we had 40 guests, we got a free cocktail party from RC with an open bar and some passed appetizers for 1 hour so we are using that as our reception later that night from 7-8pm.

how did you get a free cocktail party? was that for booking a group or certain number of guests?