MeganHatcher

Yes, it was booked before, we booked last September- thank you laslomas.

It was a private lab test certified by a UK doctor.

I should have mentioned, that at the time of informing celebrity of the positive tests, we did provide proof.

Hi all

Myself and my partner were due to cruise with Celebrity 5 weeks ago. Unfortunately, we both tested positive two days before sailing.

I spoke with celebrity to inform them, and they referred us back to the holiday booking company. I have been informed that there is no refund or future cruise credit offered. Celebrity’s T&Cs mention that if proof of a negative test can’t be provided, an alternative cruise will be offered. 
Has anyone been in a similar situation and had a positive outcome?