Jupitermars

Never again!

Such a shame, Nowegian was a geat company, all they had to do was provide a way for passengers who already booked to offset extra cost and burden of this new policy. Instead, they blew it!

We will never do business with them again - there are plenty of options to choose from, even if cost more.

So sad to see such a decline in service and basic principles of courtesy.

I rebooked on Carnival, called to cancel my NCL booking- the rude service rep said that no refunds will be made because we are past the deadline.

So I called the credit card company, contacted the BBB, and have prepared for a long legal battle to get my money back.

I go by what the contract on my ticket that I paid for says. NCL can post whatever it wants on its website but that does not change the terms I agreed to before purchasing the ticket. NCL is of course free to propose changes in terms of contract just like passenger are free to do so. But both parties need to agree, neither has the right to force changes on the other after signing the contract. So this should not be a problem for those of us who already paid. It is simply something to consider for future bookings. Maybe NCL will lower prices for water on board or give free soda like airlines do and the who issue will go away

Contract says alcoholic beverages are forbidden. NCL has the right to modify proposed contracts for future bookings. But after a contract is signed modifications can only be made upon agreement of all parties. Disputes over interpretations of contracts should be resolved between the parties, not through public fora. In any case, I did not receive any notice about not allowing water to be brought on the ship and plan to bring my own cause I paid for my ticket after being told over the phone that it was ok, and after reading the terms of contract and reading all the info on their website. But reading this forum has gotten me agitated and the more I see here the more I worry that something really bad is happening and that maybe NCL really does have a trick up their sleeves. ok enough , i will only believe it if ncl sends a formal proposal for changes in terms of contract.

Would NCL have the right to suddenly deny boarding to anyone for bringing water, books, socks, sunglasses, cell phones, etc on board? If there was an urgent security threat it might be understandable, but otherwise it would seem illegal in most parts of this world.

They would have to compensate people who paid for tickets based on what their website and agents made available at time of payment, and conditions of contract at that time, just like other carriers like airlines, right?

So I wouldnt worry, they would face major legal hurdles if they tried to change conditions of contract after accepting payment. A deal is a deal, at least that's the way we do business in America

Where does it say that bringing water is a privilege? Is bringing clothing a privilege? What about books, laptop computers, diapers for babies, etc?

Has Norwegian notified passengers formally or is this a rumor? I bought a ticket for a trip in September and will bring my own water like I did in the past. If they refused to allow me on board I would demand a full refund

but in all fairness, norwegian has not sent me a letter - maybe this is just a rumor, or maybe they are planning to do this to new passengers on future bookings,

if they pulled such a stunt on those of us who paid already they would face lawsuits and endless headaches imho