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Cruiselx

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Posts posted by Cruiselx

  1. If you're drinkers, keep in mind that the guarantee cabins have no perks (and NCL has the MOST expensive drink packages)

     

     

    Sent from my iPhone using Forums

     

    You will get perks for Guarantee Balcony too! Perks are for bookings with 5 days+ and from January 2017

    For Guarantee Balcony we were given options to choose any 3 of the below

     

    FREE Premium Drinks Package

    FREE Speciality Dining Package

    FREE Internet Package

    FREE Spending Money – increased to $200 for a limited time only.

  2. Good choice room

    You will have your bed near the loo and couch near the balcony

    Balcony is bigger than others! similar to the one below

    3.1367600676.hump-balcony.jpg

     

    According to other ppl reviews, you can have a chair and 1 sun lounger!

    Your half balcony might be seen from other few cabins as you can see in this picture below!

    P2201453_zps7f11508a.jpg

     

     

    Picture credit goes to Cruzeface & Philamike

  3. Looking for some advice. My wife booked us (8-9-16) on a Jan sailing of the Jade, in a 2-bedroom Haven suite. We have 4 adults and 2 kids under 21 for a total of 6 in the room. There are many advertised specials going on right now including free wifi, shore excursion credit as well as the ultimate drink package. My wife is very thorough with these bookings as we have cruised many, many times, almost exclusively with NCL and almost exclusively in suites. She when she called to book she specifically asked and was told that the drink package applied to all 6 people. 4 adults with the ultimate beverage and the 2 kids with the free soda program. So she books the cruise and later gets the confirmation which says that only 2 people in the room get the drink package and NOT all 4. So she calls and the person is not very nice and is told, "sorry only 2". So she asks to speak to a supervisor who comes on a essentially tells my wife the same exact thing....only two. So my wife asks if they record the conversations to which the supervisor says "Yes". My wife asks if she will review the tape and call her back and the supervisor says YES.........but nearly 24 hours later, she did NOT call back and we believe that she will not be.

     

    My long question is, what is our recourse here. Knowing what we know now, we very well may have saved $1300 and booked 2 mini-suites instead of the Haven and paid the extra for the drink package for the other 2 adults.

     

    Anyone have any advice? I don't feel that we are going to hear back on this and when you spend 8k on a cruise, that is not good customer service IMO.

     

    Never call NCL direct for booking straight away.

    Do some research online, January sailings for 4 adults and 2 kids haven suites all are showing less than 5K$ on NCL websites for all the trips in January!! You mentioned you guys forked out 8K$, definitely you got ripped off by them.

    I guess you paid just the deposit and are waiting to pay the rest after seeing the actual booking details right??(Usual process everyone does over the phone) if so cancel and book online(You will only loose 200$ deposit).

    If you paid the full amount before even seeing the actual written booking then you have no choice and don't let your wife do the next booking lol

     

    Free drinks package is only applicable to 1-2 guests in the booking!

    Have a look here

    http://www.ncl.co.uk/offers/free-at-sea/terms/

     

    Not to be harsh, please do some research online about any particular cruise and offers + check online prices before calling them.

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