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jchillin

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Posts posted by jchillin

    1st cruise ever - questions about bathing suits, Sea Pass, cameras, and coffee

    in Royal Caribbean International

    Posted

    First thing is that you are going to have a fabulous time!!.

    The pool deck you do not need a cover up but inside you do. I mean if you are just leaving the cabin and going straight to the pool and back you dont. But if you want to grab something at the buffet etc you should throw on a cover up.

    Your Seapass cards are your ship ID, cabin key and $$. It opens your cabin door and turns on your lights. If you order a drink at the pool they scan your card to charge your room etc. I just keep the keys in my pool bag with my book, cover up and sun screen

     

    Sent from my SM-G955U using Forums mobile app

    Boarded Harmony today for Honeymoon---off to a negative start!

    in Royal Caribbean International

    Posted

    I mean, wow they didn't get a bottle of champagne so now the cruise is gonna suck??? Yes, maybe they had some difficulty booking and had some mess ups. Computers and people do make mistakes. However, they are on the ship. Instead of looking for negatives tell them to enjoy celebrating their honeymoon and let the small stuff slide. Some people go their entire lives without affording a vacation

     

    Sent from my SM-G955U using Forums mobile app

    Just off the Escape 10/28

    in Norwegian Cruise Line

    Posted

    Oh I absolutely agree it was my sister's responsibility. That's not in question. But not telling us the fee prior to give hydration or letting us believe it would be a reasonable bill is an issue. We expected 300, 400 even 500. But $1400?? I'm a nurse I would have taken her to the cabin and done it myself. I really don't know why the customer service was so poor this trip. As I said my first sailing was amazing which is why I returned 6 months later on the same ship with 2 extra guests.

     

    Sent from my SM-G955U using Forums mobile app

    Just off the Escape 10/28

    in Norwegian Cruise Line

    Posted

    Hi, just got off my 2nd cruise on the Escape. First was a solo cruise last March which was wonderful. Unfortunately cruise 2 was a nightmare. The ship of course is still beautiful and had 2 friends and a balcony this time. However, the financial service area is a mess. We spent nearly every day at guest relations. I was charged 2x for my spa service (hot stone massage which was great) $187.62 charged 2x had to keep explaining I had only one massage. It still has not been refunded....my sister got dehydrated from to much sun, not enough fluids and she was given 2 IV fluids for a total of $1400!!! Yes, $1400!! They locked her account until we paid it. They said oh don't worry it won't be much. We will just hydrate her. The bill was more then her part of the cruise. We had charges from someone else's account as well as movies we didn't rent. All 3 pf pur cards got locked on different occasions and had to return to guest services to have our cards unlocked. Our excursion was cancelled in Honduras due to rain and they refunded only one of our tickets. We are still working on getting the other refund. If I never see the guest relation desk again I will be happy. It definitely caused a damper on our vacation and I'm not sure I will return to NCL on my next cruise next spring. I need a vaca from that vaca.

     

    Sent from my SM-G955U using Forums mobile app

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