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What a wonderful review Jane. Sounds like you did enjoy your Epic cruise. You guys always make lemonade out of lemons so I never expect anything different from you. So glad you enjoyed your awesome trip and thanks for sharing it will all of us. Cruise on. :ship:

We got the call as we were pulling into the parking lot. Thankfully we just got dropped off and didn't have to park! Happens pretty often from this port. The ones I feel bad for are the weddings waiting to board. What a rush job the receptions will be.

It was on the letter they handed out at the terminal. They didn't expressly mention it and I would bet fully half the people there threw that letter away, just as they were expecting.

 

Carnival was shady as h*ll with the way they handled this whole fiasco, and I am not at all satisfied with the "compensation".

We were one of the first in the terminal and they did not give us any letter. We found about about a letter around 4 o'clock when we read this and went looking for one to see what it said.

we were notified that our original 11AM boarding time was changed to 3PM, but not boarded until 9:30 PM after sitting in the terminal with no food or drink for 6 1/2 hours. $50 was not enough compensation. If they had just notified us by e-mail that our boarding time had changed we would have been much less offended.

We only booked this one a month out and boarding time was 3 PM on all our paperwork right from day one so we weren't ever aware of any earlier boarding time. We sat in the terminal all day right along with everyone else. Especially since we got off one ship right down the pier early in the morning and we were starved!

That may be but it was more than Carnival was required to give. ;)

Yes, that is very true. They are not required to give anything for that situation. We are very well aware of the ticket contract but it sure doesn't hurt to try and see. I am sure they didn't want to have to scramble and arrange new ports and I'll bet they still had to pay Kathy Griffin something due to her contract with Carnival.

We didn't know until 10AM the day of the cruise that we were not going to Key West.

We actually were not aware of the change and problem till 9AM because we were just getting off another cruise and just turned our phones back on at that time but the email arrived the night before.

No one was happy about the changes but we did make the best of a crappy situation. Unfortunately crap happens. We were just in Nassau 3 days before we arrived on the Fantasy!

I actually agree with this.

 

I am upset at Carnival for the ports and for missing a day of the cruise. I paid $309 per person for the cruise only. This is $77.25 per day. $50 does not cover the lost day, let alone the less desirable and less handicap accessible ports.

We really did not miss a day. Our original departure time was 8 PM so we actually only lost just over 3 hours.

I do agree though, $50 PP was not enough for all the aggravation and confusion. we did go directly to guest services but was just told to contact corporate after returning home.

Did you not know you were going to Freeport when she finally set sail?

Yes, we knew that the itinerary was Freeport and Nassau before we sailed. Carnival sent an email 10:15 PM the evening before offering a full refund if anyone wanted to cancel and the $50 per person on board credit for those who decided to sail.

I don't know if it's been resolved but we are definitely moving faster than yesterday or this morning.

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Expected arrival in Nassau around 8 AM tomorrow morning.

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Miracles do happen, we are finally moving!

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Ok so we are back in Freeport docked. Ship tried to leave port (1 1/2 hrs late) but had to turn back. Still sitting here at almost 10pm. Original departure time was 5 pm

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The voucher for 25% off a future cruise has been promised by Shane, who is answering questions on Carnivals Facebook page.

Thanks. We just called the Diamond desk and they verified that but it's only good for a 2 to 5 day cruise and we rarely do any that short. It's extremely unusual for us to even be doing this one but we added it on to another cruise on a different cruise line just so we didn't have to go home so soon.

They just made an announcement that we won't be boarding till between 7:30 and 9:30 pm

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Plus 25% off a future cruise.

Where did you see/hear that? We are on this sailing and weren't told that.

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Loved the review Jane! Made us feel just like we were there with you.

Great review! I have to thank my friend Jane for turning me on to your review.

WOW. Shaking my head. Glad no one was hurt when the loungers came crashing down but as far as knowing what punishment was being bestowed on the perp...sorry...that's none of your business as long as you had no injuries.

We did 2 weeks (B2B) on the Freedom in December and had a wonderful time. The buffet has more than enough choices and variety and the omelet line moved at a decent pace for the most part. There were some days slower than others but that was the people in line holding it up not the crew.

Gosh you also had the Blue Iguana Cantina for breakfast too. How many more choices did you need? Or better yet, go to the MDR for breakfast.

Never waited anywhere near 40 minutes for any show; comedy or playlist production and our sailing was full. Our experience was nothing like what the OP described. Think maybe the OP is the kind that just cannot be pleased.

Next time study the deck plans before you pick your cabin and stay away from the high noise/traffic areas or do not choose a guarantee rate if that's how you ended up with that stateroom.

Sorry your concept of your experience wasn't better but geeze, that's a lot of complaining.

Since my techie brain has not clicked in on how to do multiple quotes, let me just say Thank You to all of you who are enjoying my review.

Hey Jane, to multi-quote look in the lower right hand corner of the post you want to quote, see the middle icon that has quotation marks and a small + sign on it? Click on that one and it will copy that post. Then go to the next post you want to quote and do the same thing there.

Now go up to the top and click on the reply button to make a new post and the multiple quotes will be in the new post.

You can now only multi quote 2 posts. You used to be able to do three but CC changed it.

Hope this helps.

Jane - so glad you are doing a review. I wish I'd been there with you.

We wish you were with us too Sandy! Jane, thanks for doing the review...you make them so much fun...now I won't have to do one.

Is anyone else cruising on this ship on sept 14th?

Tons of us! Come on over to the roll call and join in the conversations and pre cruise fun!!

http://boards.cruisecritic.com/showthread.php?t=1824729

Thanks everyone for all your comments about this ship!

19 days till we are on her and can't wait especially since it's our first NCL cruise. Love Bermuda but it's only my 2nd time there....hubby's 4th.

Keep those hints and tips coming please.

Oh thank you! Going on our first NCL on the Breakaway in September.

Hubby concerned with how he needs to dress in the dining rooms and speciality restaurants for dinner. Suggestions? Does he need long pants for dinner or will nice shorts and a dress shirt suffice?

Thanks for your thoughts

Thanks everybody...didn't remember ever seeing trams so appreciate you backing up my poor old memory.

Hi, does anyone know if there is any type of transportation on the pier to help get those with mobility issues ( can't walk that far on the long pier) from the ship to the port/beach area?

Have a friend that uses a rollator walker on board but not sure if they will be able to walk that far to get to the port area. Most long piers have a tram or guys riding bikes that pull passengers or some type of transport but I can't remember seeing anyone in Grand Turk.

Thanks in advance for any and all replies.

Thats a jinxed ship.