rrhirsch

We have paid for custom air and once before we were willing to pay even extra to get times/dates we wanted. Celebrity allowed the exact same change when we did transatlantic last year at no extra cost with no hassle. We're willing to pay reasonable additional airfare but were told NO by Viking Air. We're seasoned travelers. Have never had any other cruise/air organization be this difficult This makes no sense except to be rigid.

Transatlantic May 27 2018 San Juan to Barcelona. Paid for custom air but was told we could only return from Barcelona not Madrid. (We are traveling in Spain on our own.) Anyone else have an experience like this? Every airfare To US I can find is identical from Barcelona and Madrid. Is this just another Viking Air poor customer service situation we have to put up with?