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Posts posted by swiggins1985
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Just wanted to put it out here to see if anyone else is having this issue but for the past 7 months, I haven't been able to go into "Manage Reservation" under my upcoming cruises. Whenever I click on it I get an error that says "Sorry, we've encountered an error. Please try again." Has this been happening to anyone else?? About 3 weeks ago I called Celebrity about it and spoke to a gentleman at length until finally he said he would have to escalate the ticket to IT. Why can't I just talk to IT directly, I don't know! I'm on the phone again now and fear that they've hung up on me. For being as customer service oriented as they claim, the service has really taken a dive when it comes to resolving this issue.
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Success!! Carnival Elation! Bummer they stopped doing that spreadsheet. It looked like it had some pretty useful statistics on it! (Excel nerd here.) :cool::D
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Ok, thanks! I'll check it out!
Sheri
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Ship name, sail date, and ports of call of available
Sheri
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Thank you everyone for the responses but I would still like to find a listing if possible. Anyone know how to find that?
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Ahh ok. Good to know! It was out of Galveston so must be a different ship!
So still looking for a historical listing then to see which ships did port out of Galveston at that time!
Sheri
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Good day everyone! I'm trying to find a historical listing of Carnival cruise ship sailings out of Galveston, TX but I can't! Not only that, it seems as tho the Celebration has disappeared completely from Cruise Critic! Well, not completely, I know Carnival sold the Celebration to Bahamas Paradise but there's no reviews/info on the ship while it was owned by Carnival.
Point of all this is, I cruised on a Carnival ship back in 2004 but I can't remember the name. A friend said Celebration but I want to be sure. Is there a list of historical sailings by cruise line and date with ports of call?
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Heck yeah! That would be very handy!
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I love it! I used to never use Cruise Critic but it's my go-to site for cruising resources. I've only listened to part of the Drinks Package 101 podcast but definitely looking forward to listening to the rest!
Sheri
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The Persian Garden and Relaxation Room* is complimentary for AquaClass guests only.
A limited number of passes (on a first come, first served basis) for access to the Persian Garden and Relaxation Room are offered to other guests onboard at the following rates:
- 1 Day - $25.00
- 3 Days - $50.00
- 6 Days - $75.00
Passes will be sold to guests with and without treatments booked.
*Please note that the Relaxation Room is ONLY available on Solstice Class ships, it is not available on the solsticized Millennium class ships.
Removing post, found answer.
Sheri
- 1 Day - $25.00
Manage Reservation Error
in Celebrity Cruises
Posted
I did try that. I've tried logging in from my phone, iPad, and 2 different laptops. I've tried using IE and Chrome. I called Celebrity and the guy had to escalate the ticket to IT but I'm really struggling with Celebrity right now. The first time I called, I got hung up on. When I called back, I finally got someone who seemed to know what they were talking about. He said he could access my Manage Reservation but saw that I couldn't so he escalated the ticket and said he would call me back in 3-4 days. He never called back. That was 2-3 weeks ago. I called again today and got hung up on again by someone who thought resetting my password would do the trick. So, believe me that I've tried as much as a I can from the end user standpoint and now I need their IT team to step in but their service team keeps hanging up on me.