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debbie83

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Posts posted by debbie83

  1. These "sales" are making me crazy. Without logging into my RC account, I put a hold on a cruise early this morning which included the $25 onboard credit. Later, when I logged into my account, it wouldn't let me proceed with actually booking it. I spent a half hour on the phone with RC, and they were able to get my number in, and I paid for the cruise. I got a $4 discount with my C&A number. I just called to confirm that my onboard credit was still there. It wasn't. They said the two day sale wasn't combinable with the C&A discount. I asked them to take away the $4 discount (which was automatically applied because I was logged in) and add my credit back. I had checked the website, and the credit was still available as long as I didn't log in. They couldn't seem to understand that I thought it was illogical to have to take the $4 discount and be denied the $25 credit because I'm a crown and anchor member. I want my crown and anchor number on the reservation so that I get the onboard benefits and cruise credits. Eventually she said she'd add the $25 credit to the reservation, but she didn't seem too happy about it. I booked an inside guarantee. I'm feeling confident I'm going to be getting the worst room on the ship. :(

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