Lincdoc

Just received all monies for both of my cancelled VoD January cruises from Rightpath claims. The system does seem to be working.

Recently received repayment of all monies for one cruise booked via ROL to VoD from ATOL, but still awaiting repayment of monies for preceding one which had been paid directly to VoD, from ATOL. Have also received deposit via ABTA for lost forthcoming cruise (no flights). All taking time!

Note purchase of Swan Hellenic & their hope that itineraries will relaunch 2018. Wonder if passenger lists bought restricted to SH or will include VoD.

I was booked on Voyager back to back 4th Jan -2 Feb, but likewise have only been told my first leg has been cancelled. Specific requests for info about second leg - "no information available, sorry"

Now, if there is a company issue that is an appalling response, albeit in difficult circumstances for the staff. If however it is a ship issue I would rather they were honest that something needed resolution. Either way with no information it is hard to plan!! Like many others, hard to feel anything but concern for the wonderful ship based staff; the back of house staff however......