Jamesh1910

Scenic have posted their new policy today, April 6th, that covers their cancellations up to June 30th

Banning the large Cruise Ships into Venice is too late for my Wife. We were on the Uniworld River Countess on June 2nd when MSC Opera crashed into us. Even though reports stated minor or no serious injuries my Wife ended up with 6 broken ribs, hematoma to ankle, hip, back of head, lung and partly collapsed lung. 3 blood transfusions, 13 nights in a Venice Hospital, flight to Australia with an accompanying Doctor and then 19 nights in an Australian Hospital. 10 weeks after the accident she is still on strong pain killers twice daily and is unable to walk more than 5 minutes even with assistance. Beautiful view of Venice from the top deck of River Countess until we realized in horror MSC Opera was headed straight for us and wouldn't be able to stop. It's a great pity but also safer for residents and tourists to ban the large cruise sailing through the centre of Venice.

Cruised the Kimberly with Ponant July 2018. Great cruise with breathtaking scenery. Naturalists knowledge and willingness to communicate everything they know about the region is another feature. Must do cruise.

No compassion with Ponant and double standards.

My Wife was seriously injured in Venice on June 2nd 2019 whem MSC Opera crashed into the Uniworld boat we were on. 2 weeks in hospital in Venice and then 3 weeks in Australia. We were due to Cruise with Ponant on June 3rd Best of Croatia. Unable to make the cruise due to hospitalisation.

Ponant have said even though they have our money because we didn't cruise we have been downgraded from Admiral to Major. 

In Feb 2014 an Australian company Scenic charted the entire boat for an Antarctic cruise. We cruised on this but it doesn't count because it was a charter. Were is the consistently?

We have 2 cruises booked next year with Ponant and we did one last year with Ponant along the Kimberley Coast in Australia. We booked these because we were so impressed with the 2014 cruise, but it doesn't count in their Loyalty Program. By the way the Aussie Kimberley Cruise is unbelievable. Must do for anyone who can make to Australia and have the time.