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cruiseguy2424

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Posts posted by cruiseguy2424

  1. On 3/4/2019 at 10:07 AM, Bobbyh1265 said:

    My Mom and step dad are aboard that ship, They were thrown across the room and mom has a crushed ankle and other injurys , step dad has a dislocated shoulder and cant move his arm..Several others was severly hurt. One person was even pinned under a slot machine. and another woman needed 30 something stitches in her head.. It was pretty bad..

     This person should be sued for salnder. Ncl get your lawyers after this.

    • Like 5
  2. The Epic is so bad, that if I had it booked I would look elsewhere. The butlers too the bar staff are lazy and clueless. We had to change butlers and he was worse?  Its crazy how ship to ship makes a difference. NCL is really cutting things we appreciated fast. Anyone please direct us too a new cruise line?  We made Platinum in 4 years, what a travesty.

  3. 57 minutes ago, sid_9169 said:

    Please don't take this the wrong way, but it appears as though you were attempting to rack up enough credit by complaining to cover your DSC... It is perfectly normal for the cruise line to have you open an account with either a credit card or cash... It seems that you were trying to circumvent this requirement by spending half of your vacation standing on line at Guest Services, instead of just trying to enjoy your cruise. If this isn't the case, feel free to correct me, but that's what it looks like to me...

    I was thinking the exact same thing.

    • Like 1
  4. 14 hours ago, 2Beeze said:

    We loved our last Haven cruise except for the Butler -  when I called to make my request for this cruise, like what I wanted in the refrigerator juice wise, I actually requested a good Butler 🤷🏼‍♀️ Fingers crossed!  

    I honestly believe they are just overworked. Multiple times people would call them from the Haven pool with NO answer from them on the phones. We had not that happen from a NCL butler. Although you could usually get George the night butler, he was a condescending little fella.

  5. We were on the same cruise and had a horrible cruise, we actually changed butlers. Orlando the butler admitted that he was new to the ship and couldnt find things. Room steward was hit or miss, but worse we have encountered with NCL. Stops were fine drink service was laughable.

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