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Retired Independent

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  1. We just cruised on Constellation from Abu Dhabi to Singapore.

     

    One comment, do NOT have room 1111. You can get called at all hours with weird calls. That is because there are over 1,000 staff members, each with a mobile unit. If one of them does not put the keypad on lock, and happened to lean on "1", your room will get called. The same with room phones.

     

    The problem is, we complained. The Guest Relations Manager was very helpful, but no solution. The only solution was to block all calls, which became big inconvenience to our friends on the same cruise.

     

    They knew about the problem back in 2012, and the company did not bother to fix it, nor notify the guests of the potential problem That sickens me. I lost sleep for 2 nights before figuring out the problem. Vacation totally ruined. No one needs that.

     

    Other than that, 95% of the staff is extremely friendly and helpful. Food is very good in the Blu Restaurant, the special restaurant for Aqua class. They really catered to my gluten free needs, including cooking special desserts for me every night. However, the two Specialty restaurants charged $45-50 per person, and the quality of food was not any better than the main dining room. No wonder they were having trouble attracting guests. They were supposed to add Qsine in May. That should at least be more variety.

     

    Getting the Indian visa was pretty hairy, especially since we arranged for a private tour and they scheduled us to get the visa real close to the time to get on shore. Not much help from the staff there, totally confusing messages from different personnel. That's when I ran into one of those very unfriendly staff who actually yelled at me for not following her procedure, and I was just following the advice of other staff members.

     

    I always like Celebrity. But this cruise really put a damper on my faith in the Celebrity staff overall.

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