robertdole33

As an update, we got in touch with Princess who said that the package was posted in error (though it was up for a month) and that no all-inclusive photo package will be offered at all on all Majestic Princess departures because it's a new ship.

I also spoke with a supervisor who said they're calling all people who purchased the $99 package on Majestic Princess departures because they will be cancelling the package in entirety.

I'm pretty disappointed with the situation and sincerely hope this is the only hiccup that happens for our cruise, especially as it is my parents' first cruise with Princess.

Hi Everyone!

First post on the forum so thanks in advance for the patience :).

The $99 photo package was offered on our Majestic Princess April 9 departure under the Cruise Personalizer. We made the decision to go ahead with it last night, but it's been taken off of the Cruise Personalizer, though I still have it in my cart showing up as "Out of Stock." When it was offered, we had checked that the deadline was February 28, 2017 and that was the reason why we were still on the fence.

Someone on our reservation called Princess to ask what was going on and he was told that the photo package is "under review" for the Sapphire Princess and Majestic Princess voyages, and that even if we had paid for it previously, Princess would not honour it. I called Princess to follow-up and have been told to call back in 24hours.

*Fingers crossed* this all gets sorted out for our cruise but FYI to anyone who's already purchased the package on either the Majestic or Sapphire Princess. You may want to call to confirm.