mostly_cruisen

Thank you - good idea to contact Celebrity. Choice Air continues to state "they are looking into it" but I never get a call back or any response to my inquiry.

We booked flights to Rome with Choice Air to take a European Cruise - our direct flight was cancelled and resulted in a connecting flight with a long layover. Delta at that last moment substituted a larger plane and we had to pay to upgrade our seats and sit together. Delta refunded our change fee but issued the credit directly to Choice Air b/c they purchase tickets in bulk. Choice Air has received the credit but "is researching" and refuses to process the credit - this is ongoing for 3 months.

WARNING - booking with Choice Air was a terrible experience. they are unresponsive and no one can help regardless of the issue. We will never book with Choice Air - totally not worth it.