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dwwall

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Posts posted by dwwall

  1. Has anyone heard of any dry dock renovations being done during this unexpected time off?  Equinox was not able to complete its originally scheduled upgrades.  Is that being done now?  Any others getting any changes?

  2. 6 minutes ago, wrk2cruise said:

    If for some reason you don't get it you can call anytime and used the automated system to request a copy of the Guest Invoice using the Existing Reservations phone number 1-888-751-7804.

    I just got the confirmation and all is well.  Thank you for the information.  I will save that for future reference.

  3. Thank you all.  I did go ahead and call and they are apparently fixing it back to the original pricing.  We have a 3rd guest in our cabin and apparently the 50% off deal fell off for some reason.  Strange.  I did not wait for the email confirmation as I had to join a conference call for work but Linda promised she would send it.  

     

    I must say the call was pleasant.  This was my first call into Celebrity and it went well with no wait and quick action to resolve my issue.

    • Like 1
  4. Hi,

     

    I'm new to Celebrity and just recently booked my first cruise directly through their web site.  All went well in using their site to book the reservation.  I got a confirmation email and everything is correct.  A couple days later I notice that the price on my web site reservation had gone up about $1,000 in both the total and the remaining balance.  Obviously, this is a mistake.  I'm not worried yet, as the cruise is a year out and I have the original email with the correct pricing.  But do you think I should I just wait to see if it corrects itself over time or should I go ahead and reach out to Celebrity to find out what happened?  Has this happened to anyone else before or just me?

  5. I'm looking for some opinions for this first time RCI cruiser. I am trying to decide between Oasis Western Caribbean in a Crown Loft Suite or Freedom Southern in the Royal Suite. I like the Oasis for the extra amenities... Coastal Kitchen, suite sun deck, aquatheatre, zip line, etc. But I like the Freedom for the southern ports. Both are amazing cabins I think, but I've read some noise complaints with the Royal Suite on freedom. Am I over thinking this? This is for a 25th anniversary and I want it to go well.

     

    Sent from my XT1650 using Forums mobile app

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