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Can you request cold water wash and low heat dry?

Do they sell daily passes to the thermal suite and what is the price?

Did you have to show proof of a negative covid test before boarding or did you do a covid test there while checking in?

Celebrity changed the date of our cruise and we rebooked our flights but at an increased cost. 

Will Celebrity reimburse the increased cost of the flights?  Who do I contact?

We did Expedition 10 day inner route and it was perfect.  We did the Machu Picchu extension on our own.  Flora is all suites but we didn't miss having a balcony because you are on shore most of the day. 

We opted to cancel our Jan cruise before final payment so that we could get a refund.  We have already booked cruises through Spring 2022, so a FCC is no use to me.

We are looking at booking Royal's tour from Malaga to Granada Alhambra.  Is it worth the 4 hour drive time or should we book something in Malaga?

We have a cruise booked the end of Jan 2021.  With the cruise with confidence we can cancel up to 48 hours before sailing and get a FCC.  What happens if you can't use the FCC before it expires? 

Celebrity website specifies that you can request the FCC be switched to refund if requested before FCC expires. Is that the same for Royal? 

On 3/25/2020 at 12:11 PM, fatcat04 said:

We just rebooked our "rebooked" cruise with the present promo and got SBP, grats, and 2 specialty dinners for everyone with no change in fare (note I did not say "free", TANSTAAFL). I estimate it is  a $500 benefit per adult and a $300 per kid. 

We also rebooked our March 2021 under the same promo and estimate a $1000+ total benefit for our family. As always I will monitor the fares and make changes down the road if it is a good move but the monitoring and rebooking fares game is pretty standard operating procedure for most of us. 

I don't see that HAL is offering a SBP perk.  Was that from your TA? 

If I want a drink over the $11 price, do I just pay the difference plus gratuity or do they charge the entire price?

38 minutes ago, JSR said:

DO you have contact information?

email is robtads2@hotmail.com

name Roberto Whitaker

23 hours ago, TBurr said:

I sent an e-mail to SpecialNeeds at HAL, and they confirmed distilled water and and extension cord in my cabin.

what is the special needs email?

We booked a tour with Robtad's tours in Colon.  Saw the old and new canals and how they work.  I highly recommend them if looking for a tour in Colon.

We had the most amazing tour with Roberto yesterday in Colon.  Got a great explanation of the old and new locks and stopped for a corvesa at a small shop.

Would highly recommend robtads tour.  He is on Facebook but doesn't have a website.  

We went last January and the water was warm.  I didn't wear my wetsuit but I did not do the deep water snorkels.  Staff was very good at giving you the size that will fit but you can try it on and switch it if needed. 

Can you get martinis from other bars that are covered by the classic package?

2 hours ago, jelayne said:

I called to upgrade from Classic to Premium and was told by Captains Club rep that although the packages were discounted on my cruise the upgrade wasn’t discounted.  I’m planning to try on a different sailing tomorrow, different sailing different rep maybe a different answer. 😊

The upgrade price will be the difference in the current price of classic and premium packages. 

Has anyone actually tried the new surf option?  Can you post on facebook?  post pictures?  Does WIFI calling work since the surf option doesn't have VOIP? 

I have only have voom on Royal and it has been plenty for me.

I ended up calling Celebrity today and they completed the information for me.  I tried using firefox, internet explorer and chrome.  none worked but i did sign in first.  Will try not signing in and see if it brings up the check in information.

Was the thermal circuit included with the viator tour?  So you only paid for the additional massage and facial?

Is anyone else having trouble checking in for their cruise?  I have tried for a couple days and it says they are having technical difficulties if I click check-in one place and just a blank screen if I click check in while in manage your reservation.

Has anyone done the Celebrity horseback riding excursion in Puerto Vallarta? 

this is the description from Celebrity

Embark on a half-day horseback journey while discovering Mexico’s picturesque countryside and delving into the Jalisco region’s cultural charms. Saddle up and get ready for a caravan-style ride on horseback through the Mascota River canyon. Your expert riding guide will lead you past quaint villages and share about the area’s natural ecosystem, before directing the convoy straight into the water for a swim atop your steed. Steer your way to the tucked-away Doña Engracia hacienda, where you’ll enjoy a guided tour of this family-owned distillery and learn the process behind cooking, fermenting, distilling and aging blue agave to make Mexico’s most famous spirit. During your time at the hacienda you can sample different grades of tequila, sip unlimited beer and margaritas from an open bar, plus savor a meal of authentic Mexican specialties including a selection of tacos with handmade tortillas. PVC5

Looking at booking first cruise with Holland America and trying to decide if the Explore4 pkg is worth the price. How much is the Pinnacle Grill and how much is the beverage pkg if purchase separately?

foser22, we actually live in Alexandria about 2 hours northwest of Minneapolis - up in lake country.

wow, have fun - your group will have 1/4 of the whole ship.

We are going on Expedition Jan 27, 2019. What date are you going?