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Cruising Grandma 13

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Posts posted by Cruising Grandma 13

  1. Our travel agent always takes care of this for us and it's normally 30 days out.  BEWARE.......always check your table as soon as you get on the ship.  Last year we had a family of 10 people and upon checking our table it was set for 2!  On our Odyssey cruise last month, we had a group of 4 and each couple was on opposite ends of the dining room.  If this occurs, make sure you go to Guest Relations and they will get you to the right person to correct your problem.  

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  2. We sailed on Symphony June 18-25.  Tried to reserve shows as soon as we boarded but the RC wi-fi in the app. kept kicking us out.  By the time we were able to reserve shows, they were all booked.  We went to a few, but we had to wait in the line for no reservations.  Wish they would return to booking before you get on the ship.  Too much commotion when you embark to try to reserve shows.

  3. I don't think itinerary was an issue.  The cancelled cruise was Symphony out of Miami and I wanted to do Harmony out of Pt. Canaveral.  I couldn't do the Lift & Shift to Harmony because it was out of a different port.  However, I was able to keep the Symphony sailing for June 2022 with the 3 Jr. Suites that were originally booked.  I'll just do Harmony in 2023.  

  4. 20 hours ago, Ourusualbeach said:

    12% Bahamas sales tax.  Royal probably just buried the cost before and is now showing it as a separate line item. 

    I booked the same cabana 2 weeks ago on Harmony 2022 for the same price, no tax.  I believe there is a glitch in the new Cruise Planner program they have for Symphony.  TA is working on getting it figured out.  I did a sample purchase on other items and it was also charging a separate tax.  

  5. Go to "View My Cruise Points".  When it directs you to that page, there is a box on the upper right hand side that says "Redeem my Cruise Points".  Click on that box and it will bring you to the different choices in redeeming your points.  I called and transferred my OBC rewards from my cancelled June 2021 cruise to my June 2022 cruise.  It took 48 hours for it to appear on my RC account.  

  6. 25 minutes ago, movierev said:

    Our June 2021 Med cruise was cancelled.  I contacted Royal to L&S today to June 2022 (same port, itinerary & length) and was told it was not eligible because the ship had changed from the Harmony to the Allure.  Everything I have read states that we should be able to Lift and Shift.  The customer service rep didn't seem very knowledgeable and spoke with her supervisor who confirmed our ineligibility. Anyone have a similar issue or any info that I might be missing?   

    My TA attempted to Lift & Shift our cancelled Symphony cruise to one that was booked for June 2022 on Harmony.  They would not do this due to the ship departing out of a different location....Symphony out of Miami and Harmony out of Orlando.  I cancelled the Harmony booked for next year and rebooked on Symphony for June 2022. I was able to get the same ship and Suites as I had for this June.

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