jessicat

I suppose it all depends on the paperwork that you have, if you have it in writing that the full amount is paid for then I would be questioning an extra. If you don't, then the original price is what you will need to pay.

We got an email confirming that the final payment has been applied and the balance is clear.

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I called my TA to pay the balance of the cabin and was told that a new balance had been applied, bringing our total down by £386. I confirmed that this was correct and paid it off in full. I've now been invoiced for the £386. My question is, as they confirmed the new amount before I paid it, do they have to honour it? Or can they revert back to the original amount anyway?

Thank you!

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