triggerdroitwich

Yes we have, we did a Fjord cruise with them in 2017, enjoyed it and the ship ( Magellan ), food was nice, staff friendly, overall was impressed, also got the cruise on BOGOF.

On 5/1/2020 at 7:11 PM, solostar said:

Could I ask the date of your cruise ?

31st May, TUI River Cruise.

2 hours ago, solostar said:

Has anyone received a Refund credit e-mail and then tried to get a cash refund ? Sorry if this has been mentioned in another thread.

I was called by TUI on Monday and asked would I prefer credit or refund, opted for refund and was back in my account on Wednesday.

8 minutes ago, Margaret Rees said:

Thanks Trigger would you be able to look back and see what number called you and let me know please ? We are getting sooo frustrated here trying to get thru . Thanks 

 

Hi I called 0800 009 3836, but I have just got through on 020 3451 2688, regarding my deposit which was also the number they called me on originally.

2 hours ago, Margaret Rees said:

Triggerdroitwich that is very interesting .We had a river cruise booked for May 11 and have heard nothing ! May I ask did you book on line or through a TA ? Thanks .

Hi Margaret, we booked online, also paid the extra for regional flight, so flying with Lufthansa rather than BA.

We had a River cruise booked for 31st May, TUI called on Monday asking whether I wanted refund voucher or cash refund, I asked for cash refund which was refunded on Wednesday but minus my initial deposit of £375, I have spent nearly all day on and off trying to get through but to no avail, finally got connected at17:30 then at 19:35 message says sorry we close at 19:00 so for 35 mins I am on hold but they have closed ???

a woman has been rescued after falling overboard and was in the water for 10 hours,in Croatia I think. It was a Norwegian line,but a. Lesson for all of us take care at night.

Not quite sure how you fall off a cruise ship ? messing around me thinks.

£49 isn't too bad really. Just don't want the roaming charges from O2 :eek:

 

Thank your for the info on speaking with the catering manager, it can be a nightmare and I don't want to be ill on our trip.

 

We've book the buggie excursion in Lanzarote and the cable car in Madeira. Any hints and tips? What's the dress code like at dinner?

 

Thank You!

There are no roaming charges in Europe anymore, its the same as using your phone in the UK.

Well it was term time so no children or parents on board, but can't say we noticed many wheelchairs / scooters either. I would say it was generally a middle aged range of passengers.

 

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Thanks for the reply, I was wondering whether the AI package is the same as Thomson in that only certain drinks are available or all drinks also what were the draught beers/lagers and ciders on board ?.

Hi Just wondering what the age demographic was on your Magellan cruise was and whether you were constantly having to dodge people on mobility scooters ?:D