SharonoftheSeas

Would be nice if they could get their website working by then!!!:eek:

Yes

Restrictions:

Minimum Height: 60 inches

Minimum Weight: 75 pounds, Maximum weight: 250 pounds

 

My 9yo son is disappointed as he is 56" tall :(

Thank you.......my 10 yr old GD is going to be disappointed also. :(

Does anyone know what the height/weight/age restrictions are for doing the Labadee Zipline?

I was wondering if anyone had done the Cozumel Bus Kids Hop?? I have done the Bar Hop myself and absolutely loved it. We will be going with DD and family in a few months and was thinking about doing the Kids Hop with them.

If anyone has done this, if you could give any feedback, it would be greatly appreciated. Thank you!

How about 1402 on the Freedom.....any recent pics??:)

We have a cruise scheduled for Feb on NOS and booked it thru RCCL. I called them yesterday to add the insurance and pay for it. The rep said she couldn't do that until final payment. When i insisted that it could be done she sent me to the Resolutions Dept. The rep at the Resolutions was able to do that. They have to make a special notation that ensures your payment goes to thevinsurance and not the cruise itself. You learn something new everyday- and this is after 15+ cruise.

Make SURE you get it in writing and it specifically says the money was applied to the insurance and not just a payment on the OTHER parts of the cruise! It's a shame you have to go through all this!

OK, this thread freaked me out when I read it a couple of days ago!!! I have a cruise booked on the Oasis for April 2012. When I booked (June 2011)I took the RCCL insurance. I paid for the deposit and insurance. It says so on my invoice. So I called my PVP at RCCL. She tells me she has the money in the account, but she hasn't paid the insurance. WTH? I "discussed" this with her for twenty minutes. She tells me she doesn't PAY for the insurance until final payment is made. I've cruised numerous times and usually take out my own insurance thru TG. What was I thinking? I'm an idiot! So, if I pay for the insurance now, it won't cover pre-existing, right, because it is not 14 days after initial booking. I can't re-book because of the above stating you can't do that just to push back the pre-existing clause! What a mess!!! I guess my only recourse is to cancel the insurance with Berkley and purchase a cover anything policy at a much higher price. Thanks so much for bringing this to my attention!!! I'm a seasoned cruiser, if this happened to me, being what I thought was totally informed I feel sorry for newbies.

It seems that you cannot win with RCCL/Berkley no matter what you do!! Unfortunately, I had to make final payment on the cruise that we booked to replace the cancelled cruise while we were waiting for Berkley to get back to us. So, I am stuck with them for that cruise also. I have another cruise booked for Feb., which I will be taking the RCCL Cruise Care off and adding an outside policy, and will be getting outside coverage for any future cruises.

Soooo, with what you are saying, it doesn't even do any good to say you want to pay the deposit and the premium. In that case, you are just giving them more money to sit in their account until final payment time!!! I thought I was a seasoned cruiser too! Thought if I said I wanted to take the insurance right at the time I made the booking, taking THEIR insurance, making my deposit, having NOTHING said about having to pay any extra money for the premium that very moment, then anything PRIOR TO BOOKING would be considered pre-existing! WRONG!!!

So, if you have your cruise booked, then go back now and say you want to pay the premium after the fact from when you paid your deposit, are they going to put a date on your invoice for proof of when you paid the premium?!?!?! I had a date on my invoice showing the insurance was added the day we booked the cruise. That is why I thought the pre-existing condition would have to have been prior to booking.

I think the whole process is very deceitful on their part. Just look at all the premiums they have made off of just me alone, not to mention everyone else, over the years. If this had not happened to us, I would have still been taking their insurance for years to come.

From what I have been told NOW and my understanding is.....Your insurance is not paid until final payment. Therefore, you DIDN'T take the insurance until final payment (so why did they even ask me at booking)! So, if anything happened that caused you to have to see a Dr., was diagnosed, treated, etc. within 60 days from the date you took the insurance (final payment), then it is pre-existing and will not be covered. If you had any condition prior to the 60 days before payment, then it would have had to have been "cured" before the 60 day mark.

This is all very confusing, and they know this, and that is why they want to keep you in the dark as long as possible. That way they can get more money from everyone and then work it to their benefit when something happens.

My new way of thinking is, if there is any doubt, cancel the whole cruise before final payment and rebook at the last minute. I hate to do this, we love to get our cabin of choice and look forward to future cruises. Also, with no OBC or refunds after final payment, this is another reason waiting until the last minute is becoming more appealing.

Good luck with your situation. I'm just glad you found out how it really works before you had to use it!

Also check Squaremouth and TripInsuranceStore since the three sites will sometimes show you different plans. Be sure to read the comparisons and the exact wording of the pre-existing coverage clauses since each insurance provider, and sometimes individual policies with the same provider, will differ. Pay close attention to any clause that requires the person covered to be medically able to travel at the time the policy is purchased. Every policy that I have ever looked at contains a similarly worded clause.

Thank you for the tips!! I will take a look at those and will definitely be dissecting every word!!!

I am so sorry for you and the situation you are in. But that being said, that is the way it is with all Travel Insurance. Royal Caribbean's Insurance is no different than any other company's policy with regard to the pre-existing clause. Can you go and postpone the surgery til after the cruise?:(

In our case, the cruise has already taken place. We have been waiting a month to get a reply from Berkley.

The surgery took place 3 weeks before the cruise. We had still planned on going on the cruise at that time. Thinking that if rest was needed, that would be the perfect place to get it. Then found out at that time, that complications from the surgery could cause him to have to be airlifted off the ship! Dr. said no way could he go on the cruise! Since he was first diagnosed with a problem within 60 days prior to final payment, then we were not covered. We were thinking pre-existing would have to have been prior to us "taking" the insurance when we booked the cruise over a year ago.

Yes, it does make sense when you think about it, but who is thinking of every situation that would happen when you are booking! That is the reason we take insurance, for unforseen circumstances! I just feel that the CVP should make this clear at the time of booking the insurance, as the travel agents do! I'm sure I am not the first one this has happened to, so they are aware that this is misleading on their part!!

If you go to insuremytrip.com they will list various companies and note whether or not they cover pre-existing conditions. The ones that cover pre-existing are usually more expensive.

Thank you Marci22. This is what I plan to do for my future cruises. I am willing to pay more and at least be covered. Wish I had all the money that I have given to RCCL/Berkley in the past for insurance premiums, thinking I had coverage. Guess they don't want to tell you how it really works, then if you don't have a need to use it, you will just keep dropping money into their pot with no questions asked!

I am very upset by this. While we were on our cruise this past January we booked a b2b for next January/February on Serenade. We took the insurance and paid the deposit that they required ($100 each per week). We did not know to pay the insurance cost at that time...it was not mentioned by the Loyalty Ambassador when we booked the future cruises. We returned home on Saturday and my FIL was hospitalized on Monday with several bowel perforations, the symptoms of which actually started while on the cruise. After 3 months of hospitalization and some time in a nursing home he is home but still not fully recovered and is possibly facing a very major surgery. We weren't too worried about it because we don't have to make final payment until mid-November and we have the insurance so we figured we could cancel even after final payment if this prevents him from going. I am so angry at myself but honestly it's a question I didn't know to ask. So now the question is, what do we do now? To complicate things, we have already purchased our flights believing the cruise insurance would cover it if he had to cancel. My questions apply to my MIL & FIL...my DH and I will still go even if they can't.

Dcward89, I am so, so sorry to hear about your FIL and your situation. You are in the same boat as we were. After finding out the hard way, your FIL will not be covered even if you pay the premium today or at final payment!!What I was told by the Berkley Care, is that you do not have insurance until you make final payment, unless you paid your premium when booking and making deposit. Then if you have found out, been treated for, or "even thought about" (my addition) any illness within 60 days prior to the day you paid your premium, then it is a pre-existing illness and they will not cover! Since he has had this prior to final payment and probably is being treated, or seeing a Dr. within 60 days of final payment or the day you pay the premium, then it would just be a waste of your money to even pay the premium, because they are not going to cover a thing! As it stands now, you have no insurance as far as they are concerned. I am so sorry to hear you already have the flights booked. Try to see if you can get a credit at least from the airline. I would definately cancel the cruise BEFORE final payment for you MIL & FIL and then if things work out closer to departure time, rebook them at the last minute. This is exactly why I wanted to make eveyone else aware of how this works. Fortunately, we live in Fl., so we don't have airfare involved. I will swallow my loss from the insurance company a little easier as long as I can prevent this from happening to anyone else. And yes, who would know to ask these questions!! And even if you read the policy that WE have access to, you need a law degree to interpret what they are REALLY say. Good luck with his recovery and the insurance situation.

WOW! Thanks for posting this information! I'm trying to think of the best way to proceed since we have until the middle of December to make final payment. Would it be advantageous to go ahead and make the full payment now so that we will be covered, or take the chance since there is some reimbursement at this point if we cancel the cruise? I really don't like giving anyone my money sooner than I have to!:confused:

I hear ya about giving money any sooner than you have to! Since you have already booked and accepted their insurance, probably it would be best to pay the insurance premium now. Otherwise, take your chance and just cancel the whole cruise before final payment if you feel there is anything that may cause a problem after final payment. I would say, call RCCL and have them take the insurance off and go with a private company, but from what I am hearing, you have to do that within two weeks of booking in order for "pre-existing" to be covered. And even then not all companies cover pre-existing. Unfortunately, they seem to find a way to make any situation "pre-existing"!!

I did not know that either. I always take the RCCL insurance, but did not know I was supposed to pay for it immediately. Guess i will do that moving forward!!

Yes, I'm sure there are lots of people out there that think they are covered from the time they book. That's why I wanted to try to let as many people know as I could that they have to make the additional payment along with the down payment.

I used a well known national TA and this was explicitly explained to me. I didn't take RCL insurance, but for the trip insurance I did agree to I had 14 days from booking to pay premium so pre-existing would be covered. If you don't pay the premium until final payment how can you expect to be covered?

Guess it was my misunderstanding! I was under the "assumption" that if we took their insurance at the time of booking, then we were covered from that date. Thought the deposit was covering everything on the invoice. Never had anyone tell me it only covers parts of the invoice and other parts will not be in effect unless you make the additional payment NOW!!

Guess you live and learn! I had always heard to take the insurance when you book the cruise to avoid pre-existing issues. Never dawned on me that it actually wasn't purchased at that time until it was too late. Think I will look into getting cruise insurance elsewhere in the future. And, I WILL be reading all the fine print!!

I think if you are not VERY careful, 99% of the time they will find a way to get out of paying. You could drop dead on day one of the cruise and they would say whatever caused your death had to be a pre-existing condition!!

Just wanted to make sure no one else is "mislead" into thinking the "Vacation Protection Package" coverage begins at time of booking. This is when you are asked if you want to take the coverage, have the premium added to your invoice and make deposit!

Never in all my years of booking with the "Certified Vacation Planners" have they explained that you must pay your required deposit PLUS pay the price of the "Cruise Care" premium at time of booking. Otherwise, the coverage will start when you make final payment.

If you call a Vacation Planner and specifically ask, they will read form the material "only they" can access, that is clearly written to explain this. Don't know if I am "stupid" or what, but did not find it to be so clear in the information I have access to!!

If you do not pay the "premium" at time of booking, then any illness/surgery etc. that occurs within 60 days of the date you made final payment, will be considered a "pre-existing" illness and will not be covered!!

In other words, if you book your cruise one year out. Make deposit, say yes to insurance at that time, then break your leg two weeks before final payment. Still make final payment thinking it is 3 months away and you will be well by then. Then find out you have to have surgery on the leg one week before the cruise departure date. Since you broke your leg two weeks before final payment, then this is considered "pre-existing"! Therefore, you are not entitled to any reimbursement from the insurance and you just threw the money for the premium out the window!!

Be sure to ask questions and read ALL the fine print!!! Better yet, go elsewhere for insurance coverage. That is what I will be doing from now on! And, I plan to be reading ALL the fine print there too!!