Am I the only one? I love to travel, and I've only been on two cruises - both with Princess Cruise lines. The first was to Mexico in 2010 and the second was to Alaska a couple months ago. After the first, I said I'd rather not do it again, but so many people convinced me to give it another shot. Unfortunately the Alaska cruise was the worst travel experience I've ever had. The customer service was UNBELIEVABLY BAD! I had such a traumatizing experience, all I could think about upon disembarking was contacting Princess Customer Relations. I thought for sure they would be appalled and send me an apology letter or something. But after 6 attempts, they are still ignoring me. If I were to behave this way in my own business, I'd surely be fired. Has anyone else experienced anything like this?
I've tried cruising twice and don't think I like it
in Princess Cruises
Posted
Am I the only one? I love to travel, and I've only been on two cruises - both with Princess Cruise lines. The first was to Mexico in 2010 and the second was to Alaska a couple months ago. After the first, I said I'd rather not do it again, but so many people convinced me to give it another shot. Unfortunately the Alaska cruise was the worst travel experience I've ever had. The customer service was UNBELIEVABLY BAD! I had such a traumatizing experience, all I could think about upon disembarking was contacting Princess Customer Relations. I thought for sure they would be appalled and send me an apology letter or something. But after 6 attempts, they are still ignoring me. If I were to behave this way in my own business, I'd surely be fired. Has anyone else experienced anything like this?