SandyBeach3044

Ok thank you for your response.  Yes going to have the girls call and talk to someone because they cant get into moms email to see if there is email from MSC .  Also MSC will not be able to refund my Aunts credit card.  

Thank you so much I will  pass that information onto my nieces. 

I need some information friends .  My Aunt had a cruise booked with MSC for her 60th birthday with her 2 daughters that she paid for in full  that was suppose to take place right when his whole pandemic took place.  All cruises were then cancelled right before her cruise which was weeks away.  She tried then to get her money back at that time and because she was Canadian they were not giving refunds at that time.  They told her she was not able to get back until Dec 2021 which is very confusing.  Well we are now passed the 2 year wait.  Well in that 2 year wait my Aunt has passed away due to Covid on May 9th 2021 on Mother’s Day 😢.   I am trying to help her daughters to get their money back.  I was wondering if anyone else has ever had a similar situation and how they went about it.  They can’t get in there Mother’s email the don’t know her password to get any of the confirmation numbers or anything .  I just hope MSC does not give them a hard time to get there Mother’s money back.  Any advice would be helpful .  

Yes they can be unlock. We had them unlocked for us on the Divina we have an upcoming trip on the Seaside and I have read on here that another family asked for them to be unlocked and they were told they could only be unlocked while docked due to safety reason. I really hope that is not ture. Anyone on here that was able to have them unlocked please let know.

I vaguely remember a while ago reading that if you choose Bella, you may be bumped to the buffet. Is this true?

Yes it’s true you will most likely in the buffet area for dinner but it’s set up like the dinning room and are served the same food as the dinning room

Ok so I’m not really understanding... I have sailed with Msc twice before. Was on seaside last month so I’m familiar with the different experiences. So they are offering this new drink package with Bella and fantastic new bookings. So what is the difference between the 2 now other than the new drinks on us package. Is there any incentive to book the fantastic which we normally book because it looks like you will not longer get the 12 coupons with the fantastic or a onboard credit As it looks right now Bella is cheaper so why book fantastic if you getting the same thing. I’m I missing something here ? Getting ready to book my next cruise :)

Was the chocolate waterfall fountain at Venchis working yet?

No just got off the Ship yesterday and still not working :(

My sailing is coming up in a couple weeks. I have downloaded the MSC for me app. It was loading and opening no problem over a month a ago. But in the last few weeks when ever I try and open the app it crashes as it is starting to load before I can input my booking number or anything it crashes and disappears off my screen. I have tried deleting and reinstalling and the same thing happens :(. Anyone else having this same problem with this app or just me :o

Ok your after my sailing so that will not work for me :(

What sailing on you are on ?

Someone posted a menu from the dinning room and I seen it on there but can not recall the price sorry.

Yes there is an upcharge to order in dinning room.

Great review thank you. Looking forward to our March 10th sailing.

If you have the fantasia package with the meal time drink package and the 12 drink tickets. Yes you can upgrade to a classic drink package fior 399.per couple. So I was told by MSC.

What is the cost for this 3 pack and does it matter what experience you are for the cost of it?

Well let us know how it goes. We are booked for March 10th. Little nervous with all these reports. Have fun :D

Yes I also was on Divina 2 years ago and was disappointed not to have a evening hot tub opened.

Have not seen this asked yet. What time are the pools and hot tubs open till.

:')

“I can’t believe it’s not butter......”

 

 

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I think when I'm on the Seaside in a couple months I'm going to grab a seat by customer service with a few beers. Listening in on all the irate people at customer service might be the best entertainment on the ship.

Lol that is funny but I think your right :')

Thanks Bob this is making me feel a lot better about our up coming cruise :)

:(Not on the seaside we can't

Yes I'm also interested in finding the correct times.

Yes we have same package but after those 12 drink tickets run out. You have to pay for your drinks. You still will have free drinks at dinner and at lunch but not the fancy fruity drinks those you will have to paid for for the rest if the trip. You are no longer able to buy more drink tickets as they no longer sell them :(. We are thinking about upgrading to the classic package. Think I'm going to call tomorrow and see what we can do .

Well this is a new one on me....

Bought 2 liters of Tortuga flavored rums in grand cayman yesterday, Tuesday, and it was delivered to our cabin last night.

We do not dock until Saturday. Perhaps rules have changed ?

Ya that is strange indeed