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Luvtotrav

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Posts posted by Luvtotrav

  1. I agree that I could use another vacation. I am just worn out after a week of lying around doing nothing.

     

    Please understand, The game has nothing to do with my frustation, it has to do with the fact that I made the effort in good faith to show up at the game and I would only wish for RCI to follow through with their part. My time is valuable and I would expect that to be recognized by a company selling vacation time to me.

  2. I and my lovely wife just returned from the Liberty of the Seas. We arrived in Miami this morning. Back in Minnesota now and it is 0 outside! Ship was lovely and service was great in all ways except for an event that occurred on the first day at sea. The activities staff advertised that they were going to be playing a game of bingo on Monday am and the prizes included a $500 dollar pot as well as a suite upgrade. My wife and I were sitting by the pool and were hesitant to leave our pool chairs as it was wall to wall people around the pool area. After some discussion we decided to make our way down and play the game. When we arrived at the advertised location which was the Sphinx theater, we were told that they were not yet selling bingo cards for the upcoming game. We waited about 15 minutes and during this time only a few more showed up to play. There was a total of about 40 people in the room at this time. A activities member came in and announced that due to lack of participants the game had been canceled. I told him that it was misrepresentation and a scam that they now were not playing the game due to it not being profitable for RCI. He did not respond. I then went to guest services and complained. They put me in touch with the person responsible for the bingo games on the ship. I explained to him my frustration as well as that there were others who left the room feeling the same way I did about it. He stated that it was company policy to cancel if they did not have enough people to cover the pot to be given away. I told him that was misrepresentation and that if I tried to do something like that at my business I would have customers never show up again to shop in my store. I then expressed that they need to have it in the small print and in the anouncements of the bingo games that there has to be a minium amount of people playing the game or else it will be cancelled. Due to this situation, I made no effort to play in any of the bingo games all week. How would one know if it would happen again? I have cruised RCI 5 times and their sister line Celebrity line 4 times. I have also cruised other lines in addition to these two. I was so turned off by this action of RCI that I will be not cruising their line again for some time. I do not appreciate my time wasted by mis-representation and scams!

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