Trooper2010

So glad you lucked out getting assisstance from WestJet on getting a flight to SJ. Our problem was we were heading from SJ to TO and they were of no assistance what so ever !! I have since contacted westjet regarding this issue but so far no contact back! Makes us think twice about using WestJet again .

Sorry should clarify. WestJet got us to Miami. I booked our flights from Miami to San Juan with American Airlines.

Thank you for all your replies. I'm really disappointed that WestJet won't do anything to help their clients get to their destination. Our TA did find flights for us with AA but they are about $2,000 more than what we paid. Will look into the Fort Lauderdale option with Jet Blue to San Juan.

UPDATE

Found a WestJet representative willing to help. Still going to cost me around $500 extra to get to San Juan but at least we will make our cruise. We are flying WestJet to Miami and then AA from Miami to San Juan.

Thank you for all your replies. I'm really disappointed that WestJet won't do anything to help their clients get to their destination. Our TA did find flights for us with AA but they are about $2,000 more than what we paid. Will look into the Fort Lauderdale option with Jet Blue to San Juan.

We just got notification today that our Dec 9 WestJet flight from San Juan to Toronto was cancelled . We were lucky our TA was able to get us a booking with American Airlines !! Hoping for no more surprises !!

We were notified yesterday that our WestJet flight on Dec 15th was cancelled. Looking at other flights but cost is $2,000 more than what we paid. Did WestJet help you out in any way?