FTnumbers

Hi,

Last year we sailed on the Victoria and went Club Balcony on deck 8.

Unfortunately, on the deck above Club Balcony cabins is the Pavilion Pool. Around the pool are reclining loungers with hard plastic feet. Every time someone moves a lounger there is a horrible scraping sound which you clearly hear in the cabins below. This also happens when the crew put the loungers out in the morning at 7.00am and put them away in the evening.

I went to see the hospitality manager to see if something could be done about the noise. I suggested putting a synthetic 'grass' carpet in that area and the manager said he would relay this suggestion to Cunard.

Does anyone who has recently traveled on the Victoria know whether anything has been done to lessen the noise from those loungers.

Is it really just me?

In the last couple of years I've found that the volume of the musical productions on all three of the Cunard ships is simply too high. The singers and dancers are wonderful but why is the sound turned up so much. Sure, as we get older, some of us find it harder to hear but we are not deaf. A number of other guests agreed about the volume.

On the QM I asked the sound engineer about the problem. He said the sound levels were fixed by the production company, as though, despite being the sound engineer, he dare not change it. I wrote to the lady who presented the performers but got no reply.

This increase in volume has even reached the 'Sail-a-way' event which is such a shame. It is lovely to meet other guests there and talk but now you have to shout or give up all together. Could it be that the performers, who are many years younger than most guests have got used to loud disco/rap/whatever music and consequently see that as a norm and forget that we are the customers for whom the entertainment is provided?

Would love to hear your thoughts.

We are booked from Singapore -5th April to Southampton and are concerned about the visa situation. It would be good if Cunard could post on this subject and put our minds at rest about the 'staying on board situation'. Do we need a visa or don't we?