baklabending

Since it has been reported there are very long lines at the customer relations desk near the end of the cruise, I assume many in the line are there to get their service charges removed from their accounts(due to the poor service as reported on cruise critic reviews).

When would be the best time to get my service charges removed? I am thinking at the beginning of the cruise is best. I will give the Seaside crew a chance to redeem the service charges by way of excellent service. From the reviews I don't think the service levels will be there. If my expectations of quality and service are reasonably met I can always restore the service charges.

I will be sailing on the Seaside in the near future and the reservation process via the call center and the website has been abysmal. I am already frustrated with the whole process and suspect things won't be much better once on board after reading all the negative reviews

Nothing worse than standing in line.

I have never seen such polarized reviews about a cruise ship. Some loved the Seaside and some hated it. The weighting in opinions seem almost 50/50.

very strange