bwilso06

Hi All,

I booked an Obstructed Oceanview quad share room as part of one of P&O's flash sales. Cruise is return Sydney to Moreton Island departing Nov 18.

I purposely booked this category as looking at the deck plans, these rooms were located Midship-Aft and I am prone to motion sickness. The category location was also confirm by a Customer Service Agent.

I received an email on Friday with an Upgrade Notice and room allocation. I have been "upgraded" to a non-obstructed oceanview cabin at the front of the ship.

I am concerned about the location of this room being at the front of the ship.

I spoke with a Customer Service Agent along with a supervisor and was advised that P&O are entitled to "upgrade" my room category and once a room is allocated, there is nothing that can be done. I am also waiting for a return call from a Manager but am not holding my breath.

In my opinion, I have not received an upgrade, being moved from Deck 8 Midship-Aft to Deck 6 Forward.

Has anyone had any luck in

1. Disputing and declining an "upgrade"
2. Having a room allocation changed in a similar circumstance

Is there anything I can do to be reallocated to an Obstructed oceanview room or do I just need to cop it?

Cheers,

Brett

I suppose I was more interested in how frequently the tenders go from shore back to the ship and if you can head back whenever you're ready or whether you had to go back at certain times.

Hi All,

Apologies if this has been asked before, a quick search didn't reveal any obvious results

Are the tenders between the ship and Lifou, Isle of Pines and Mystery Island constantly running back and forth?

Am i correct in assuming that you can go back and forth as often as you like?

Thanks,

Brett

Hi All,

Has anyone utilised P&O's Shore Tour Best Price Guarantee?

Would you considered these 2 tours comparable in terms of getting P&) to price beat?

https://www.pocruises.com.au/website/home/destinations/pacific-islands/vanuatu/port-vila/shore-tours/cascades-waterfall

https://www.redvanuatu.com/tour-item/mele-cascades-shore-tour-cruise-ships/

It is $92 difference for a family of 4

Thanks,

Brett