FlFunGirl

My heart breaks for this family. In the interest of civility, respect and empathy, can we please have a moment, hour, day or longer of silence? God bless this family.

We are doing a Mediterranean trip this Sept on Voyager and we have the laundry promo. Does anyone know if that includes dry cleaning - or do they even have dry cleaning on board? I am debating bringing either a suit or sport jacket but would be nice to know if it can be cleaned.

My husband and I were on a Mediterranean trip in May and dry cleaning was included in the promo. My husband had his sport coat cleaned.

Hope this helps!

B

Am thinking your TA probably has a standard form they send out for every cruise to cover different eventualities. Would not worry, you got good information here from others and pretty sure your TA will confirm that there are no immigration forms for your cruise and no online checking.

 

Have a nice cruise,

I think you may be right on the standard form.

Thank you very much!

Maybe referring to "Guest Registration Form" that Regent needs completed for each specific cruise. If so, go to www.rssc.com; enter "My Account" "Booked Cruises" on upper right of Home page; for cruise in question under "My To Do List", enter "Guest Registration Form" and fill it out - including passport info for all passengers.

Hope this helps but yes, I'd call my TA to confirm.[/quote

 

Yes, up to date on this.

Thank you for your help!

Rome to Monte Carlo. No Visa needed but the instructions on immigration forms and online check-in came from our TA docs. I need to call them, I guess.

Thank you.

Hi everyone,

I have been searching the forums here and researching online regarding immigration forms and online check-in with Regent and have not found an answer. My husband and I sail on May 1, on Explorer and do not have immigration forms. I read that they should be included in our cruise docs, but we have not received them. Also, read that we should check-in online and do not see how to do this or how to download forms. The Regent website does not seem terribly user friendly, then again it might be me. Any help would be very much appreciated.

Thanks,

Beth

"Regent is not a hotel and does not always have the options that places on land do. I'm sure that the Four Seasons hotel could afford to comp. rooms, give credit, etc. They do not have to provide excellent food and service 24/7 as luxury cruise lines do so, as always, I do not see this as a direct comparison. I suppose that long time Regent passengers see this more than people new to Regent. However, expecting compensation for a locked safe or a television that wasn't connected does not, in my opinion, warrant anything. After all, the satellite can cause the television to be off for a day or so and many of us have locked ourselves out of the safe and have had to ask for assistance."

 

I'm guessing from your statement you've never stayed at a Four Seasons Hotel, of course the Four Seasons provide excellent food and have service 24/7--I'd say better than Regent as it should be since they are land based. Also people aren't really talking about compensation for a safe or TV. What they were talking about was no water, leaking water, ceilings falling---that does deserves compensation of some type. Not a free cruise, but some OBC (and I think Regent does that when needed). It shouldn't make a difference if you cruise only 1 time, 5 time, 25 times or more---your a customer no matter how many times you cruise. To be honest I'm getting a little tried of reading "Regent passengers see this more than people new to Regent". From what I hear from my TA, Regent is pretty happy about my bookings and the cash flow they are getting from me even though I new to Regent. Rick

Agree 100%

Who said anything about asking for compensation?? Things go wrong- it can happen anywhere. I think folks here have been saying that when things go wrong, whether a luxury cruise, hotel, or whatever should rectify the situation and should bend over backwards to negate the issues If that is an OBC (which you apparently seemed to have no problem accepting) or some other gesture to mitigate the negative feelings then they should go out of their way. That is a luxury experience.

Well said!

LoonCall, you can stand next to us as it has been pointed out that we have "low or no status" on Regent and will be in PH suite as well.

fizzy, you crack me up but how will I ever be able to have a wonderful cruise if I'm in the wrong line?:loudcry:

I second the Tory Burch travel flat. Adorbs!

Have fun.

Papaflamingo, sounds like a good plan. I think we will do the same as we have 1-1 1/2 hr. commute to the port. Thank you all for the positive comments and info. Glass half full here (hopefully with Champagne).

Beth

Travelcat2,

I don't think of this as a "class" distinction but as perks associated with spending a little more to get a little more. For instance, my husband and I fly first class because we like the perks included with that (bigger seats, more leg room). Don't frequent cruisers who achieve certain status get private receptions?

I certainly do not think I am better than anyone else. I'm sorry if you are offended.

Beth

Thanks Papaflamingo, that was going to be my next question. We are arriving on our own and boarding in Rome. Ronrick and Hambagahle thanks for the info.

Happy Cruising!

Thank you all for your help. Not trying to be a snob. We are new to this experience and have heard from some that boarding can be a long process. I guess that pertains more to the larger ships.

Beth

Yes, and thank you for the help.

FlFunGirl

Thank you all so much for your help. We have reserved with Alain and exchanged phone numbers. We are so looking forward to this experience.

FlFunGirl

My husband and I are booked in a Penthouse Suite on Explorer. We have heard that suite guests can board early. Is this true?

Thanks,

FlFunGirl

How do I find for RSSC?

Thank you!

My husband and I have booked a Penthouse Suite and have heard that there is early boarding for suite guests. Is this true? Anyone with experience?

Thanks!

FLFunGirl

I am on the May 1 sailing. Thought I started a new roll call but I do not see it now. I'm new to this so, that may be the problem. Look forward to meeting you all.

FlFunGirl

Thank you RachelG! I will contact Alain

Thank you so much for the great info!

Hi all,

My husband an I are taking our first RSSC Explorer cruise on May 1. We are so excited and reading these threads are very informative. We will disembark in Monte Carlo in the morning and wondering what this process is like and the time it takes. We plan to hire a driver to take us to Nice where we will fly to London later in the day. Not sure what time to have a driver meet us. Is this a lengthy process or can we have breakfast onboard and leisurely disembark?

Many thanks