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goSolo

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Posts posted by goSolo

  1. Maybe this isn’t about a single person being a protected class but about a company that uses deceptive business practices. The message they provide clearly states Oceanview Obstructed Staterooms are currently SOLD OUT. Please select another stateroom type. Which is untrue.

     

    If Today they don’t want single travelers, they lie and say Sold Out.

     

     

    Who knows if tomorrow they configure their software to do the same if you check the box indicating you are a Senior Citizen. Sorry we have our quota of old folks -SOLD OUT

    Or for past guests, once you provide your member number theyl ook up how much you spent on your last cruise in the SPA, BAR, Casino, did you book your Shore Excusion through them, if the numbers don’t add up to their liking. -Sorry Sold Out.

     

     

    So you better not be a non-drinking, non- gambling old couple who doesn’t book shore excursions in EVERY port from the cruise line because your next.

    Everyone should be treated equally. Without Exception.

  2. I was trying to book a Sapphire Princess for May 26,2018 outof Southampton. I would be traveling alone and know that the Cruise line charges 200% for someone traveling alone. Went direct to the princess website. Found my cruise.

    I indicated 1 guest and Interior Room – The web site saidall interior rooms were SOLD OUT

    So next Tried Obstructed Ocean View again SOLD OUT

    Next Ocean View and again SOLD OUT

    Premium Ocean View - SOLD OUT

    This seemed a bit odd so I restarted my booking attempt butthis time left the number of Guests as 2

    Suddenly cabins were available in Interior, Obstucted OceanView and Ocean View.

    Not wanting to believe that this type of intention discrimination could betrue I reset to single guest and all rooms were once again suddenly SOLD OUT.

     

    I called Princess to Inquiry about this and spoke with acruise planner Veronicia who also told me everything below a balcony were sold out. I explained how I had experimented with thewebsite and suddenly she needed to speak with their technical people. 20 plus minutes on hold before they reluctantlyconfirmed rooms are available but they limit the sale of rooms to controlcapacity.

     

    Next I Got passed up the chain to Dale (another 30 minutes on hold followed by a promise to call me back) .

    She did return the call blamed it on anew Computer System. She was willing to book me but could not confirm thatPrincess had any intention of changing the policy or fixing the website.

     

    I Declined to book and feel this policy should be investigatedfurther anyone know a good lawyer.

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