Tafia69

I guess it all depends on cruise company peoples' interpretation of company rules. It appears some will say" Yes get a taxi and we will pay" another might say: " Sorry we can't let you travel on the Intercruise coach due to the risk to other passengers, you will need to take a cab"

I wonder if the taxi driver was told the the reason as he could have been at risk too.

It may also depend on when during the cruise the illness occurred. Early in a 2 week cruise and they may be less infective to others at the end of the cruise than if it was later in the holiday.

Shifting sands in your story.

 

So to sum up -

 

- He couldn't be bothered to push the insurance company.

 

- He cancelled with nothing to do with insurance but didn't fancy that ship any more.

Why is it there is always at least "one" on a forum who seems to know all?

Your story from your "friend" continues to make no sense, blaming an insurance company and then cancelling a cruise.

 

You would have to be fairly dim not to just sort out a different insurance company.

How could he sort out a different insurance company for an existing claim?

It was P and O that told him he must take a taxi. I did tell him he should have argued with the insurers more. Another reason for cancelling was the the cruise he cancelled was on the same ship. He said he felt like a leper as they were confined to the cabin with food brought in.

We went on that ship a few weeks later with no problems at all.

Did your mother never tell you not to believe everything you read in newspapers ;-)

Wriggle wriggle. I rest my case. :-)

Safe sailing.

I am sure you believe their story it just differs with what I believe. I have no interest to look at the Sun article as my condition was NV not the flu.

 

For your information there were around 14 of us with NV all supposed to be on coaches and PO provided a free taxi for everyone some travelling a lot further than us.

The Sun article refers to a couple who were told they could not get on the coach because of illness, regardless of whether it was flu or NV. I can understand why you don't want to read it as it proves what I said about the taxi ride was done to others as well as my neighbour.

Well I don't believe it.

 

The Sun story doesn't mention insurance at all.

 

My insurance policy (and I cannot believe it is unusual) defines a journey as beginning and ending at home, not in Southampton docks.

 

If the coach was part of the P&O package then unless their T&C's allow them to ban you from the coach and abandon you then it is their responsibility to get you home if they don't want you on the coach.

What you believe is irrelevant. My previous post was in answer to the person who found it hard to believe that my chum had to pay for a taxi so I provided a link to another couple who had the same experience to prove that it can happen.

I presume when you say you don't believe it you are referring to the insurance company refusing the claim. Well my buddy was so incensed that he had to pay for the taxi and that the insurers said it wasn't covered that he cancelled his next cruise with the same company even though that meant he lost his deposit. Luckily for him he can well afford to do so. Does anyone believe that an insurer will never try to avoid a claim by quoting a clause on Page 47, para 3 subsection j of the terms and conditions? "You should have read the small print sir"

Our first cruise in April was with P and O on the Ventura and it could not have gone better. Everything was so well organised; it was a seamless experience. Someone said Celebrity are better but I don't see how they could be. We are going with P and O again in September on Azura.

(I know of people who were confined to cabin for several days with noro-virus. They then had to get a taxi ride home as the cruise company and/or the coach company said they could not use the coach transfer due to the noro-virus. They tried to claim from their travel insurance as the taxi ride cost hundreds of pounds. Claim was refused as " the taxi ride was in UK" )

 

I find the above a little hard to believe. I contacted NV in the last 36 hours of our holiday on Arcadia. We too travel by coach and my OH was also told we couldn't use the coach but ....... no need to worry as we would be disembarked when everyone else had left and PO was providing a taxi home to the North West free of charge.

I am most disappointed that you suggest that either I made up the story about my neighbours who had to pay for a taxi home from Southampton or that he and his wife are liars.

I have no reason todoubt what they say especially as it was confirmed by the local travel agent who arranges the cruises for the neighbours and for us though they have been on 46 and we went on our first in April.

Perhaps you will contact The Scottish Sun to ask for a correction to the story reported this year that two Scots OAPs on a cruise were told by P and O that they had to find their own way back to Scotland at a taxi cost of £1250 after becoming infected with influenza B on the same ship our neighbours were on though the cruise was a month later.

Story reported here:

https://www.thescottishsun.co.uk/news/2127356/flu-cruise-po-taxi-banned-coach-glasgow-southampton/

If the link doesn’t work just Google ‘Scots OAP caught flu on a dream cruise forced to pay £1250 for a taxi’

I can fully understand why P and O made that decision but surely the OAPs’ travel insurance should have paid for the taxi due to the problem starting on the ship when it was abroad.

BTW for some reason words in this post seem to be losing their spacing. That is not my doing as I have tried to correct it by editing.

Just been to their website and you can't do a quote anywhere.

I am told Eurotunnel will quote by phone and their only requirement is that your doctor has said you are fit to travel at that time. They allegedly don't ask about pre-existing conditions.

I know of people who were confined to cabin for several days with noro-virus. They then had to get a taxi ride home as the cruise company and/or the coach company said they could not use the coach transfer due to the noro-virus. They tried to claim from their travel insurance as the taxi ride cost hundreds of pounds. Claim was refused as " the taxi ride was in UK"

I know a little of insurance and believe the claim was valid as the "proximate cause" ( the initial event which, had it not happened would not have led to a need for a taxi) occurred abroad and should have been covered.

Maybe they have no medical conditions, but it does sound too cheap. There was an article in the British Medical journal recently saying that they now don't think high cholesterol causes plaques in arteries. So we have billions of people on statins for no good reason. Grrrr.

Indeed, I have read much on the cholesterol myths. Can you give me a link to the BMJ article

Friend of mine uses Eurotunnel cruise holiday insurance and says it costs £20 per person per cruise. He is 69 and his wife perhaps 71 or 72.

I have just taken out cruise insurance with another company and added a couple of pre-existing medical conditions and paid £180 for two. ( I am 74 and fairly healthy. Cholesterol a little high and blood pressure a little high. Wife is 69)

I now see both insurances are provided by the same insurance company, Allianz Global Assistance.

I went direct to their site and found they would only cover me if I was still in my sixties.

It was also a puzzle to read that some insurers would offer European cruise cover but exclude Spain, Greece, Malta, Cyprus and Turkey as those countries had allegedly raised their costs of medical treatment to help the national deficit.

Can anyone able to explain the wide discrepancy? Anyone had experience of Eurotunnel claims handling?

Cheers

Many thanks for your responses. Much appreciated.

Regards,

T

Hi again,

Pando information guide says we can take one bottle each of wine or champagne or spirits or a can of beer on board from Southampton and I see that on-board prices quote £19 for a bottle of wine. I see that some naughty folks suggest sneaking spirits aboard in plastic bottles hidden in the suitcase which don't show up on x-ray but we are not going to do that. A neighbour tells me the rules have changed so we can't take a bottle of spirits on board which is contrary to what the P and O book says.

Anyone know for sure if we can take one bottle of vodka on board, That would be more than enough for a two week sail? They say the bottles must not exceed a litre.

T

Many thanks to all for your helpful replies. Much appreciated.

Best,

T

Try wandering through Venice without a map.

Did that. If we look up above the street names we see blue arrows which point the way back to San Marco. :)

As first time cruisers we wonder how easy it is to get lost in the various ports of call. We did end up going in circles once in Nice old town!

We are going to Vigo, Cadiz, Valencia, Cartagena, Gibraltar and Lisbon.

I have tried to print street maps of the various calls but often Malware Bytes blocks them for some reason. Are street maps readily available? Any other tips for these ports?

Apologies for typo in heading. Typing too fast. :-(

Thanks,

T