Homestyle

Hi, looking for some info on Phuket. Did you tender at Patong Bay, Southend on the beach.  Or did you dock at Ao Makram, Deep Sea Harbour port, which is on the other side of the island? Conflicting information given by Celebrity. We're due on the 23rd December Singapore to Bali trip. 

1 hour ago, Peteymil said:

No corkage if you have a drink package

 

Interesting, so I can take a bottle of champagne for Christmas Eve ☺️

Has anyone called Celebrity to see if they can match the price difference on the upgrade. Seems unfair to give a misily 5% off.

It's easy to book yourself either online or at the counter in the old port.  You will tender into the Old port of Thira. There are lots of small vendor selling boat trip tickets. We pre booked online and collected tickets from the counter. It included the speed boat to Oia and the bus ticket back to Thira.  Of our group of eight, five of us did the beautiful Caldera walk back along the coastal path, about 10K, it will bring you back into the Old Town by the cable car. The grandparents got the bus. We walked down the 350 steps to the old port, as there was an estimated wait for the cable car of 90 mins. The walk down is not recommended for anyone infirm, you via with donkeys passing and it's in full sun and cobbked steps. Five people missed the ship and had to be flown to Athens to catch up, so don't delay getting the cable car down.

The following year, we got tickets at the counter for the three islands trip, it was an excellent option. First trip was about 20 euros each and the 2nd 30 euros. 

Thankfully not available in the UK market. I was just shocked to see the option. You may as well deposit the money in a savings account, get some ATM descent interest and pay the full balance when it's due. 

Just priced a cruise up out of interest, on the US site and noticed that they are offering a pay monthly option, ranging from 0% APR to 15% APR. 

Sad to read. We have an upcoming Christmas trip on the Millennium. We have had our South American trip for February 2025 cancelled. We will not be rebooking it and will decide in December if we will cruise with Celebrity again. 

13 minutes ago, wrk2cruise said:

@Homestyle Used to be that these good will gesture OBC's would reapplied to the reservation if you were to move it.

 

If it were me I wouldn't wait until they cancel these reservations.  I'd try to have them moved to your new  desired sailing (with no penalty of course if it's NRD).   Then you can ask that they retain the old good will gesture OBC and add the new one.    You were inconvenienced twice.

Thank you. Yes, I may have done this in the past. This booking cost my 60% more than the Eclipse cancelled booking. I'm not prepared to pay even more for a new one. I have a Christmas trip coming up on the Millennium. There has been so many negative comments about changes, that i think I'll wait and see if I will be sailing Celebrity again after that.

So, do I get a double payment? We booked the Equinox trip on the back of an Eclipse redeployment and now this trip has been cancelled also. So should that not mean we are due 2 x USD200 OBCs.

We had our South American repositioning cruise cancelled for next April, as the Eclipse is being sent over to Europe I think. Instead of the Chili to Los Angeles trip, they shortened it and are going Chile to Argentina direction and the crossing the Atlantic into Europe. So if Milli is being re-deployed, things could change on the last trip. 

9 hours ago, Jim_Iain said:

 

It is always a good idea to check the pricing pre-cruise.   They have both a first night discount as well as sales pre-cruise.

Example of 1st night Discount -  they apply tip at checkout

Wouldn't recommend. We did this last cruise, we were 45 mins late being seated, they were under so much pressure the food and service were compromised. We didn't get our main course until nearly 10pm. We should have complained, but we let it go. Even with the discount, it's a lot to pay for not 100% satisfaction. I love Murano, but there's a limit to what I'd pay for a family of four. Two cruses booked Dec 2023 and Feb 2025. Dread to think what it will be like by then after all the price hikes and cost cutting. I'll not book anything else, might be time to look at other holiday options in the future. 

I am from the UK. When I booked my upcoming trip a couple of weeks ago, I was told by Celebrity that it included Best Price Guarantee. I will be watching the prices over the next 12 months till our trip.

The have two x 14 night itineraries advertised this morning on Equinox Patagonia and Argentina in March 2025

Hi, I only see availability until March. Do you think there are more dates to come? 

I have just been notified that this cruise has been cancelled by celebrity, due to Eclipses 2024/25 deployment.

Only offer was $200 OBC for a future booking or to go on the December 2023 trip. We can't do that as we are already book to go to Asia. Just waiting to see if that gets cancelled as well.

But if you have an Always Included rate, I shouldnt them be charged the Auto Grats, as I have already pre paid them in the cruise fare. 

ATM, I have paid for them twice 😞

The main point was, I have come home and double checked as I sure we had drinks, WiFi and Grats. On thes ship they said no, called shoresidea and they said no. Now I will have to try and reclai  the Auto Grats added to our onboard account and charged rto my credit card. 

Thank you. Just came off the Eclipse, originally booked and lifted and shifted twice due to Celebrity cancellations. Challenged it at guest services and was charged daily grants on room account.  Called through to celebrity HQ and was told not included. Have now paid on check out. Will email/call to get a refund or do a charge back through Amex I suppose. 

We have an invoice showing with PROMO code YVJ8-BEVCLINGRAT7.  Please can you tell me what the full entitlement includes.  I am aware that it includes a Classic Beverage Package, but what else?

Many thanks

Price up same trip for 2022, Infinity is an old ship, there should be plenty of availability nearer to the time, they'll be giving cabins away, we'll hopefully:)

Did you pay the balance with a credit card? I would speak to them and do a charge back claim. My AMEC card also includes a purchase guarantee, they will replace within three months for a new one. 

Just in. Ase it is running late, pack all the things you wouldn't won't to be without in you carry on. Our niece, made the flight, but her one and only case didn't. Had to pick up some emergency  clothes and shoes to attend the wedding. Not what she wanted to be wearing on the day. 

2 hours ago, Mark_T said:

Has something changed in the last couple of years?

 

With UK bookings we don't benefit from the ability to reprice an existing reservation, but in the past it has been possible to change to a higher grade cabin and pay the price difference between the original reservation and the current price of the cabin.

 

Just called in to do that as prices had fallen with the current promotion so was going to move from Veranda to Concierge and was told it was not possible and would have to cancel the existing reservation, lose the deposit, and rebook at the current price...

I had this last week. Email my Celebrity booker and pushed for OBC. Having been denied the first two emails he supervisee agreed the OBC.

The best price guarantee or the new equivalent still come into play. We are now 46 days away from sailing. Call back and speak to someone else. 

We have an Alaskan cruise booked on the Eclipse for the 24th July. The price has dropped and I called to see it we could get a price reduction or OBC. The answer was a firm NO.

It isn't paid in full, as we are still waiting on a FCC to be applied to the booking 

Disappointing to say the least. 

Not great, it's a long way to come to Alaska from the UK for this. We'll consider cancelling and stay nearer to home and sail in the med 😞

Just booked my son onto our July 24 Alaska trip. Always included rate in a veranda cabin for a total of £850. Obviously, soom good deals to be had, due to the uncertainty of the barnical issue..