storelady
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Posts posted by storelady
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I asked about filing a claim with Celebrity and didn't give enough info, so here it is. I did purchase trip insurance through Celebrity (Cruise Care) I also purchased air transportation with Flights by Celebrity. The flight schedule was Springfield MO to Chicago connecting to LAX on American Airlines leaving on Nov. 5, sailing that afternoon. The flight from Springfield was delayed so long that we arrived in Chicago too late to board the connecting flight to LAX. The next available flight wasn't until after 1 p.m. which would have put us in LA after the ship had sailed.
I've filed a claim through AON travel claims who handles claims for Celebrity. I have no way to upload the data they requested so I faxed the documents to them on 11/8 but have not heard anything back as yet. I hope this info is enough for anyone who has had a similar experience to give me an idea of what to expect.
Thanks for your help.
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Has anyone ever had to file a claim for a missed cruise with celebrity. How did it go for you?
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My first cruise. 1990. Flew from where I was living in Hawaii and sailed solo Mexican Riviera out of LA. Even though the jubilee was much smaller than ships today, it the first cruise ship I had ever seen and I remember being so amazed at how big it was. Good memories from that cruise and been cruising ever sense.
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Thanks so much for the info.
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Are there self-serve laundry facilities on the Getaway? I searched but could not find answer to this. Thanks for any help.
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Thanks everyone for the quick replies. So good to hear that I won't have to smuggle my little Poly Perk coffee pot on board:evilsmile:.;)
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I have heard conflicting statements that the cabins have a coffee maker. Do they or don't they? Thanks in advance for the input.
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Hey Everyone,
Thanks for the quick replies. Good to know about the dining rooms.
No formal nights? I've never been on a cruise without them. Kinda disappointing for me as they are the only time I ever get to wear my fancy clothes.
Thanks again.
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I'm sailing on the Getaway later this year. With Freestyle dining are you assigned to one main dining room or can you go to any one of the three on any given night?
Also, how many formal nights on a 9 day cruise?
Thanks in advance for your input.
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Just an update on our cabin location. I was able to move us up one deck and back closer to the aft elevators. Should be a lot quieter and also less of a walk to the buffet and the aft dining room. We have some mild mobility issues and walking from one end of the ship to the other can be difficult. So glad we were able to change cabins.
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Thanks for the review and mentioning the Texas Alcohol Tax. I haven't sailed from Galveston since 2009 and did not know about the tax. The added fee kind of makes the lower Caribbean liquor prices less of a bargain. :(:(
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Thanks to all who responded to my question. We are a couple of senior ladies who are early to rise and fairly early to bed so I'm going to see if I can change cabins. Our cruise is not until next year so there should still be cabins available.
Thanks again all you cool cruisers
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Can anyone who has had a cabin near the elevators and atrium on the Freedom tell me if there is a lot of noise that comes up through the atrium opening? Thanks for you input.
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I'm sure you know by now that all cruises to the Keys and the Bahama for this weekend have been either rerouted or cancelled. Hopefully, Carnival will take you to the Western Caribbean instead. Good Luck.
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Go to some of your local thrift stores. You can usually find walkers cheap. No need to buy a new one for just one use or even if she wants to use it in the future for trips that involve a lot of walking.
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Thanks for the very informative tips. Good to know about the time and place for tender tix.
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I'll be on the Carnival Dream visiting Belize. How long does it take to tender into port from the ship and how long is the typical wait to get on the tender.
Thanks in advance for info.
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WOW! I certainly never expected a multitude of varying responses to my simple statement of my PERSONAL preference. My comment on paper plates was an (apparently unappreciated) attempt at a little humor.
I gave no indication that no tablecloths would ruin my cruise or that I would choose a different line. (I've sailed all of them)
For the poster who was so kind as to stand up for me, Thank You. I have rarely posted anything on these boards and considering the unkind comments I think that is a good idea going forward.
Happy sailing to you all.
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I am so disappointed to learn that the Dream does not use tablecloths in the MDRs. What's next? Paper plates and Red Solo cups?
One of the things I look forward to on cruises is going to dinner each night in an upscale setting. There isn't anything like that available in the town where I live. The ambiance of a formal dining room is so enjoyable. This change will definitely be unappreciated on my Dream cruise coming up next year.
Shame on Carnival for eliminating one more of the "niceties" of cruising.
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Thank everyone so much for your quick and informative replies. So glad to hear we can have service AM and PM. What a great place CC is to get answers to all your questions.:)
Thanks again and happy cruising to all.
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Is it true that the cabins are only serviced once a day and that you have to choose between day and night service? If you choose day service does that mean your bed is not turned down and clean towels provided at night?
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Thanks for the food review.
Have a question about the Bistro. Does the 5.00 pp cover charge allow you to have anything and as much as you want?
Thanks in advance for the info.
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Kel,
Thanks for the info. We have early seating also, but that is cutting it pretty close for a 7 pm show. We may have to take in the later one, especially if we want a good seat. I hate to rush through dinner.
Regards,
Darcy
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Hi Kel,
Enjoyed reading your review. Will be on the Equinox in late March. Can you tell me the performance times of the shows in the main theater?
Happy times and smooth sailing on your upcoming cruises.
Thanks,
Darcy
filing a claim for a missed cruise
in Celebrity Cruises
Posted
Thanks for your replies. I spoke with an agent when I first filed and was told they are so backed up with claims that I shouldn't even check the status for 30 days. I checked this morning and the claim has been assigned to someone for review. I also received verification from American Airlines that the Springfield flight was delayed by weather. So I guess it is just a waiting game now.