fudge

We are booked on this cruise.

We have just been notified that our cruise Jeddah to Athens has been cancelled, sailing June 1st. We received a generic note from SS which had the wrong cruise details, nothing about refunding flights, visas, incidental costs, poor show, we knew this would be cancelled  a long time ago.

13 hours ago, Lonedaddy said:

yes cruise only

Thanks everyone for your replies, much appreciated.

I received the same email with the offers this morning. Have I read it right, 1000 dollars OBC not "up to" 1000 dollars? Also, is port to port the same as cruise only please? The reason I ask is that we are only one hours flight from Athens which is a cruise I am looking at for 2025.

We boarded our ship in Vancouver last October it was a nightmare!  There is no separate queues for SS, There was one other ship there (6000) it took three and a half hours to get to the passport control. Yes, your bags should be outside your suite by 11pm, they are taken away overnight, you collect them when you leave the ship.

Have a great cruise.

44 minutes ago, SnoBirdCruiser said:

Question: Does Regent allow men to wear baseball caps or cowboy hats while dining in the restaurants? I know they do not allow Denim Jeans after 6:00pm.

 

Why would you want to wear either in a dining venue? Are you serious?

Great post. We love to dress up on board, my tux come out Mrs Fudge looks lovely in her best frock, we have become appalled at the way some folks dress for dinner, standards seem to have dropped across all cruise lines, not for the better im my opinion.  

2 hours ago, tonyssss said:

Travel agent has advised of cruise cancellation. Full refund and 20% off as per previous posts. It's a relief this has been confirmed, but it could have been done weeks ago. Very poor customer communications from Silversea and because of this experience, will never cruise with them. Will certainly look seriously at their competitors.

Its not AND its OR 20 percent off a future cruise. We had a cruise cancelled in February, I questioned this with our TA, we took the full refund option.

In addition to my last post, SS said they would refund "reasonable cost" of expenses incurred. I now note they have placed a limit on those costs incurred. To be fair SS refunded the air fairs we paid for independently and a pre booked hotel cost. 

9 hours ago, texanaust said:

Yes, an email.  I think they went out to agents first.

 

We had a cruise cancelled in February. We got the same mail however, when I read it I thought it was a refund AND 20 percent off a future cruise, this was not the case, it was OR, I think its just poorly worded.

Wouldn't you think SS would be informing clients about forthcoming cruises which may be cancelled? Our cruise on June 1st including down the Suez canal is bound to be cancelled, just let us know! 

I have just had a mail from Silversea advertising voyage only fares. No flights, no transfers or excursions, for those who wish to make their own arrangements. 

Dont have em if you dont enforce them!

Thank you so much for that information, this board is just great for this kind of advise.

Thats very thoughtful of you, are we allowed to share e mail addresses on here please?

Thank you everyone for your replies, most helpful. I have researched wine tours, they are plentiful and quite reasonable. 

We are in the same boat, (no pun intended) We have already had one cruise cancelled with SS, what a joke that was! It took over 30 days to receive half of the cruise fare, they said our TA would refund the other half, that took over two weeks AND they sent a cheque to our other home in the UK! 

This cruise on June 1st from Jeddah to Athens through the Suez canal is bound to be cancelled, when, we have no idea? I dont have a back up either, oh well, we shall have to suck it up when it gets cancelled.

We are on the Splendor for Christmas and new year, to be honest the excursions are not that exciting. We were hoping to see a few Vineyard trips. Can anyone please tell me if you see any local guides when you leave the ship offering that service. 

Thank you for any replies. 

7 hours ago, FlyerTalker said:

 

It's about 13 miles - usually between 25 and 40 minute drive.  Most recently, it took about 22 minutes.

 

There's really not much in the airport area, just head downtown from the airport and stay there.  Then a cab to the cruise terminal which is close to the V&A.  And I recommend staying more than just the one night.

 

An excellent shuttle company in CPT is EZ Shuttle.  https://www.ezshuttle.co.za/

 

 

Thanks for the advise, very much appreciated.

Sorry, slightly off topic, can anyone please tell me how far is it from the Airport to the cruise terminal? We are sailing Cape Town to Cape Town in December this year. We may stay at a hotel at the airport the day before we sail, thank you.

Not that its any of your business, but I like to see how the cruising industry is shaping up in general, we are not great sailors but have or had over 100 days with SS.

The same happened to us last year, we vowed never to sail with SS ever again!

They are disposed of, trashed.

And me!!!

We got the same mail, crazy, I was hoping to see some cruises in Asia, all sold out??? Whats that all about.