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Nanny Bear

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Posts posted by Nanny Bear

  1. On Encore now, there are 2 & 4 person karts.  In our experience, double karts were on the track.  After that single karts had their turn. Height limit was 55 inches to ride alone, I think. My grands 13 - 20 had a great time. Enjoy!!

  2. We feel your pain.  We did check in & selected check in time of 10:00 from “drop down” options.  Today eDocs show boarding time of noon.  Tried Chat, # 68 in queue. After waiting for 15 minutes, 10 had cleared in the queue. Decided  we needed to call NCL for clarification since we were already checked in.  Two hours on hold & then rep could not answer or help with anything. She put us on hold 5 more times to ask someone else our questions. She was very sweet but this is not customer focused service from NCL . After 3 hours,  we hope everything is set but are skeptical & will be amazed if things go smoothly.   We have 5 cabins for family & have been trying to do this cruise for 2 years. They have had our $$ so no choice to change cruise lines. This will be last with NCL. 

  3. On 7/19/2021 at 2:42 PM, mtnlvr53 said:

     

    Curious about dining in Blu.  I know it's supposed to be healthier eating but does it include a selection of gluten free items?  I am struggling with figuring out how to cruise and stay gluten free. (It's a health issue not by choice😥) Thanks for your help. 

    If anyone else has Celiacs thoughts for eating on cruises(not just in the Aqua class) would be appreciated!!   I don't want to stop cruising!

    Celebrity does a great job with gluten free options. I have celiac disease and there were no problems getting delicious GF food anytime I wanted it. Just let them know & they take great care of you. 
     

    • Like 1
  4. I also have 2 staterooms on my upcoming cruise; one for 2 adults and one for 3 minors (16, 17, & 18). The two reservations are linked; however, I had to log-in to kids' reservation separately to complete their edocs and complete all the forms including passport info. I have one set of edocs for each passenger (5 in total). I think if you don't do it ahead of time, you will need to do all this at the pier check-in. HTH

     

    Sorry to be dense ... are you saving an electronic copy from the website? We completed all the forms for each person but don’t have a copy (paper or electronic) of what we entered. We want to streamline pier check-in as much as possible. :)

  5. Can't you do online check-in for the minor's stateroom and them print their SetSail pass?

     

    Thank you for the reply. We did online check in but there was no option to print a set sail pass for the minors room. We expected to see their names listed on linked adult room but that is not the case. We have no printed set sail pass for the minor room & not option to print one.

  6. We are traveling with 2 adults in one room & 2 minors (16 & 14) in adjacent room. The minor room is associated/linked to our room. When we print set sail pass for adult room, the only names printed on pass are the adults. There is no print option for the minor room. RCCL rep says it’s not a problem, the minors info is in barcode on adult room set sail pass. We don’t want to be surprised at the pier, have others had this experience? Thanks.

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