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Thank you for the vote of confidence.  I am excited to be trying another cruise line for the first time...

I honestly don't recall how i first contacted Silversea.  The ''cruise consultant", doesr have a Silversea email, and once I called the general number (not his direct line as he again had not returned the call) and the individual I  spoke with indicated that my consultant was right there with him. So, I have to believe he is with the company.  Perhaps he is merely not the most industrious of the bunch 😉.  I will say that an email sent to special services regareding a special request was answered nearly immediately, however.

I trust the readers and writers here explicitly when they say the actual experience will meet or exceed all expectations....so thank you all.

Thanks for the suggestion. .I will do just that as my curiosity is now piqued!-- We leave Monday on our Silversea adventure and I  do hope the experience aboard is better than the service on land..

I too have experience difficulty reaching and getting a response from my  Silversea rep.  No email response, voice mail goes un returned, etc.  I normally deal with a cruiseline travel agent and always get immediate response or feedback. This being first cruise with this line I  figured I vwould do better with a company employee.  Just didn't happen.