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asautt

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Posts posted by asautt

  1. Here is an excerpt from emails both my wife and I received from NCL about our travel docs for Sep 15th on the Bliss:

     

    Thank you for choosing Norwegian Cruise Line for your upcoming vacation!

     

    You have attempted to check-in with Reservation No. xxxxxxxx for BLISS, sailing on 2018-09-15, via https://www.ncl.com/ . Unfortunately, we have encountered some issues with the documents required during Online Check-In. Please refer to the issues listed below.

    Security Photo for John Doe

    • Photo has not been provided.

    Primary Identification Document(s) for John Doe

     

     

     

    Passport

    • Clearly captured photograph of the document has not been provided.

     

     

     

    Please resubmit the above mentioned items using our website https://www.ncl.com/ or via the Cruise Norwegian Mobile app https://www.ncl.com/apps to complete your online check-in. Completing online check-in before arriving to the port will greatly reduce your wait time in the terminal.

     

    I went to ncl.com to add security pictures and found there is nowhere to do so. Called Customer Care to find out "whazup??" I was put on hold while CC rep contacted IT. She said she was told "the functionality is not there yet". From previous posts it looks like that function comes and goes on the web site randomly. Nice! Bliss Passengers are being used as unknowing and unpaid Beta testers for software "upgrades". :mad:

     

    In this era when most corporate and govt. servers have been hacked at one time or another I will not be sending photos of our passports to NCL or anyone else.

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