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Mitziismydog

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Posts posted by Mitziismydog

  1. 28 minutes ago, Mattnvick said:

     

    Im confused - what has Carnival not signing a contract with Canadians have to do with a transfer for an MSC cruise?

    Sooooo sorry, I have 2 cruises booked one after the other, first with carnival, then with MSC, got confused in my rant as I've been going back and forth in the boards!  I should have been saying MSC!!!  Maybe I should delete the post, and resend, not wanting to confuse everyone. Thanks for asking! 

  2. Another thing to beware of is that Canadians cannot book transfers from ship to airport because the Canadians and Carnival have not signed the contracts yet. When you call Carnival US, they tell you to call the Canadian number. You call the Canadian number, and eventually, after a looooong wait, guess who answers?? The Americans! They are getting the overflow calls because the Canadians are overwhelmed and likely understaffed for the transition.  So, you tell the American you know they can't help because they've said so previously and ask to speak to the Canadians so they put you back in the queue and when you get through again eventually.... Guess who?? Another American!!  I finally (after about 4 days of this nonsense) ask to speak to a supervisor, and the lady comes back on and finally explains the part about the Canadians not having signed the contracts, so can't offer transfers.  So I say, let me get this straight..... Everyone else can book transfers, but not if you're Canadian, even though the Americans are still helping with the calls and booking? Yup she says.  I have all the sympathy for the poor employees dealing with the calls etc, but it's pretty horrible that the change to the Canadians was rolled out before they were ready. Geez, you'd think this was government, lol.  Rant over😁

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