Anne Moore

8 minutes ago, OzKiwiJJ said:

chengkp75? I think he's also worked on cruise ships in the past. I've learnt a lot from his posts.

Thanks, you are a hive of info, but I cannot find how to access the posts, any tips?

I hope they fix Cabin B255 DECK 11. This was the cabin from hell, no air conditioning for 11 days in Sth East Asia. Makes you think what do they actually repair or do they just put new carpet and chairs in the dining rooms and bars.

10 hours ago, TracieABD said:

You may want to post this in your Roll Call for this specific cruise. You may be able to get a little more help that way....

 

It will narrow your search.

Thanks for your advice, not sure how to do this as we are new to cruise critic. I did not know you could call up a roll call a few weeks after the cruise. I will try , thanks again

We did Diamond Princess Xmas cruise embarking in Singapore 19 dec 2018. We are asking for your help fellow cruisers as we had the cruise from Hell. No airconditiong in the cabin for the duration of the cruise, no cold water in the shower , took the 4 days to fix. We documented every complaint to customer service, which were many as these were 2 issues of Duty of Care.We had medical issues due to no airflow in cabin, their technition kept testing and said they could not get airflow to our cabin. Resulting in Princess giving us a fan.   We are asking if any other cruisers had similar issues as now we are back home Princess is denying everything. Our cabin number Deck 11 B255.