Have cruised 7 times with Royal and have never had any problems with the special needs department and our daughter has a rare complicated medical condition .On every cruise everything we have need has been in our cabin when we have gotten there or very shortly after and on that 1 time the extension lead wasn't there the room steward was on his way with it.
We always let the dining staff know again about our food allergies on the first day as we use My Time and just worry about not having a set table yet that they may not know. But everytime they have indercated that they already knew and have made sure that all our needs are met. On the Voyager of the seas the waitstaff really went beyond the call of duty by giving me the next days menu to look and pick out items.So they could make sure that none of our allergies were in it.
Special Needs Department not terribly efficient?
in Royal Caribbean International
Posted
Have cruised 7 times with Royal and have never had any problems with the special needs department and our daughter has a rare complicated medical condition .On every cruise everything we have need has been in our cabin when we have gotten there or very shortly after and on that 1 time the extension lead wasn't there the room steward was on his way with it.
We always let the dining staff know again about our food allergies on the first day as we use My Time and just worry about not having a set table yet that they may not know. But everytime they have indercated that they already knew and have made sure that all our needs are met. On the Voyager of the seas the waitstaff really went beyond the call of duty by giving me the next days menu to look and pick out items.So they could make sure that none of our allergies were in it.