TyChow

Thanks for all the responses. I should have read the rules.  Regarding the comment about the symbol having to be in order left to right,  it does not makes sense to me, as that is normal for all symbols. Scatter,  I thought means can be anywhere. But I am a novice... 

We sailed on Majestic Princess October 2018 from Sydney to Auckland. The Casino slot machine does not pay out as expected on 3 scattered symbol (see screen shot). I contacted the casino staff and they couldn't explain why. They tested that machine and another machine and none payout for scattered. After getting home, I contacted Princess and was told that casino is operated by Carnival and they will investigate. That was in November 2018 and I still have not had a response. 

Has anyone seen this happen before where the slot machine does not payout? 

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