Diamonddanny

1 minute ago, tinaledoux said:

To my knowledge is deck 8 and several spotty unknown areas throughout ship such as hallways, public spaces, groups of inside rooms

Deck 11 room 205.  We are finally at 75.

But it won't go any lower. I'm guessing the outside temp is helping a bit!

30 minutes ago, marriedinstthomas2012 said:

Here is what Anthem cruisers received last night. Was told home office decided this and that that is all they were going to do. 

 

If they don't make this right, I will NEVER go on RCI OR CELEBRITY again. We are avid cruisers.

unreal !!!!!

Here is our temps over the last 5 days on an interior stateroom . In no order!

$200 for no sleep for a solid 4 nights for all 3 of us. We have had 3 cruises in 4 months!  And have another in 30 days.

Is this how royal treats their loyal customers !!???   I would have been satisfied with a 25% return.   Instead we get another slap in the face with $200.

Because we are in an interior state room instead of a balcony or suite this time.

Room 11 205

27 minutes ago, marriedinstthomas2012 said:

Here is what Anthem cruisers received last night. Was told home office decided this and that that is all they were going to do. 

 

If they don't make this right, I will NEVER go on RCI OR CELEBRITY again. We are avid cruisers.

unreal !!!!!

1 hour ago, ktrwe1 said:

Just a few doors down from you on deck 11 and my two rooms are also @ 77.  Is there anything we can do about the offer? 

I'm not sure yet.  We have a # that we deal with directly for diamond members. I'll be calling them.

4 minutes ago, reallyitsmema said:

 

How do you know it isn't going to be fixed for the next sailing?

Mine still isn't fixed!  Its deffinately cooler....but still 77

4 minutes ago, marriedinstthomas2012 said:

I absolutely agree! I don't want anything for free ever,  BUT their constant lies from hotel director and horrible attitude and service makes me feel that they should have refunded 4 days per stateroom. My husband and I had heat exhaustion,  migraines and are still feeling the effects today. A/C is still NOT fixed and wont be for the next sailing. Not enough $ for the poor folks especially in inside staterooms 

We've been the same. And agree with you.

2 minutes ago, payitforward said:

 

Oh wow! That's not good.

What a joke!!!!  We are soooooo upset with royal...   

$200. Rebate for 5 days of no sleep.

Our room is still hot. Not as hot as it was but with the door open to the hall it's still 75° from 86 and 89°

Slap in the face from a person who spends tens of thousands a year with royal !!!

1 minute ago, Spqr105 said:

I hope we get compensation details today. It's been such a miserable few days. We shouldn't need to sleep with our doors wide open all night long. 

 

My son was woken up several times last night from kids running in the hall because we had to keep the door open. 

I know exactly what your sayin....

There is no good place to get a good nights sleep with your family...if it was just me and my wife we could sleep outside or in the diamond lounge. 

But there's drunks and parties and music blasting everywhere.

We cruise again in 30 days on symphony and are now talking about cancelling. Depending on how this is handled.

1 minute ago, gatour said:

I would recommend closing the fridge.  That cool air is generated by a compressor.  The compressor generates heat.  The overall affect is net gain in heat.

Yep figured that out pretty fast....when the drawer above heated up.

On 1/14/2019 at 10:09 AM, Felipevergarac said:

I’m on a balcony cabin, but my sister has 2 inside cabins, and last night they had 81 degress, impossible to get a good sleep.

Were also an inside cabin with virtual balcony...make sure the virtual balcony tv is turned off..!!! We dropped from 86 to 83 just turning that off.!   Hall door open all night we are now down to 79.

I even opened up the fridge for a while to get more cool air.

3 minutes ago, ktrwe1 said:

Glad to hear that.  On deck 11 we are still at a cozy 82

Yep deck 11  205  door open sitting at 83°   down from 86°

2 minutes ago, jvolkman said:

I'm also on this sailing, and a first timer on any sort of cruise...

 

Between the AC being down the past few days and the near constantly broken ice & water dispensers this week, as a new RC customer, I can't yet say if our group of 4 cabins will return.  

 

As we complain about the lack of cool upstairs in our rooms, I think it's also important to remember that the crew quarters are also reportedly without AC, a much bigger problem down in the bottom of the boat, where there aren't windows to open... 

 

Please be extra kind to the staff aboard the ship this week.  I'm sure they're all working as best as they can, and any decisions about refunds or other compensation are coming from much higher than the faces we see around the boat.  

 

-j

 

Yes....we have many friends who work on the ship. There are a few of them as well that have no a.c.  

 Just an update.!  Night 3 no a.c. at 10:46pm ship time.

Room with the door open is still 84°.

With door closed was 86° with no one in here.  I expect to be back up to 89° if we sleep here again.  Going down to the diamond lounge and may sleep there.

4 hours ago, Host Clarea said:

 

Just portions of the ship are without A/C.

I just got back to my room.....still no a.c. room is still at 85°   we are heading down to the diamond lounge and may sleep there!

2 hours ago, ktrwe1 said:

I am also on the cruise.  Not much 2 add except my room numbers which are 11181 and 11 183. Both interior rooms forward. My evening temperature is 83 degrees and has been that way for the past three nights.  Those of you who are thinking of bringing fans probably have the right idea. There are also some USB fans that you could probably bring

 

Best of luck my fellow Cruisers who are stuck in the middle of this hot mess.

 

 

 

11 205   hi neighbor!   

37 minutes ago, Lmm79 said:

I often feel people on this board expect compensation for unreasonable things. I feel the opposite on this thread.  20% doesn’t cut it for me. An 85 degree cabin is unusable.  Heat is a migraine tigger for me so I would be miserable. 

 

I hope RCCL does the right thing.

We are hoping too....we are regular cruisers with royal. And bring new clients to them every year.  It would be a shame to switch companies.

2 hours ago, Spqr105 said:

That's a shame. It's tough to see the kids not enjoying themselves. Hopefully tonight is the last hot night. 

 

We were told that there was going to be a meeting at noon concerning reimbursement. We went down there and were told that the meeting was cancelled. 

We did the same...not very happy this cruise

I agree.  20% seems reasonable.

 We haven't gotten much sleep either.  My daughter doesn't even want to do the flowrider today because she's exusted.

I'm in my room now just checking and it's still at 85.

1 minute ago, Spqr105 said:

I'm thinking they should refund us somewhere in the ballpark of 20%. 

 

My son has a fever and it's been hell trying to get any sleep with him. 

2 nights and 3 days so far.  Our inside stateroom has been a steady 85°.

Even with the door open for hours it doesn't cool down.  We usually dont sweat the small stuff but can't help sweating now!